Keatext vs UserVoice
Keatext
keatext.aiUserVoice
uservoice.comSide by side
| Figure | Keatext | UserVoice |
|---|---|---|
| Price from | $550/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 1 |
| Spec score · Voice of Customer Software | 7.8 (#10) | 7.1 (#26) |
| Spec score · Feedback Analytics Software | 7.9 (#7) | 7.1 (#14) |
| Headquarters | Montreal, Quebec, Canada | Raleigh, North Carolina, United States |
| Integrations | The site lists native integrations for SurveyMonkey, Zendesk, QuestionPro, Alchemer, ServiceNow, Qualtrics, Intercom, Salesforce, and Yotpo, plus 400+ other feedback platforms through Tray.io. | Listed integrations include Salesforce, Gainsight, Jira, Zendesk, Azure DevOps, Microsoft Teams, Slack, Fullstory, Skyvia, and Dragonboat. |
| Security | Keatext says it is GDPR compliant and SOC 2 certified, and is pursuing ISO 42001 certification. | UserVoice states that it maintains SOC 2 Type II certification and PCI-DSS certification, conducts annual third-party penetration tests, and scans its application weekly for known vulnerabilities. |