Keela vs memberplanet
Keela
keela.comemberplanet
memberplanet.comSide by side
| Figure | Keela | memberplanet |
|---|---|---|
| Price from | $13.67/mo | $50/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 30 | 4 |
| Spec score · Nonprofit CRM Software | 8.8 (#5) | 8.9 (#4) |
| Communications | Keela offers nonprofit email marketing, automated workflows, customizable email building, tags and segments, and texting services. | Users can send tracked email newsletters, SMS broadcasts, surveys, discussion-board posts and photo albums. |
| Compliance | Keela states that its tax receipting is CRA, IRS and ACNC compliant and that it follows anti-spam requirements. | The marketing page claims bank-grade security and PCI compliance. |
| Fundraising | Its fundraising features include custom donation forms, smart donor asks, campaign tracking, recurring giving prompts, and automatic gift acknowledgements. | Fundraising tools include donation microsites, recurring gifts and peer-to-peer fundraising. |
| Integrations | Listed integrations include Aplos, Raisely, Stripe, PayPal, QuickBooks Online, Eventbrite, Mailchimp, SendGrid, Xero, Zapier, BitPay, DonorSearch, Google Calendar, Gmail, Google Analytics and Google Tag Manager. | Official materials list custom data exchange with QuickBooks, FreshBooks, Sage and NesSuite for enterprise workflows. |
| Rating on G2 | 4.6 out of 5 from 103 reviews. | 3.0 out of 5 from 1 review |
| Rating on GetApp | 4.3 out of 5 from 314 reviews. | 4.7 out of 5 from 268 reviews |
| Reporting | Dashboards include campaign reports, cohort analysis and LYBUNT/SYBUNT donor views. | Reports cover membership activity, transactions, chapters and events, and can be exported to Excel. |
| Security | Keela says HTTPS encrypts data sent to its servers and that data is backed up multiple times a day. | The product states that payment data is transmitted using SSL and is encrypted and tokenized on its servers. |
| Support | Every plan includes unlimited email support, online training, a knowledge base, training videos, and Keela U; Premium Care adds live chat and scheduled phone support. | The pricing page says all plans include support; its plan descriptions list Standard support for Essentials and Pro and Prime support for Premium. |
| What it does | Keela is cloud donor-management and fundraising CRM software for nonprofit organizations. | MemberPlanet is a cloud membership platform for communications, payments, events and member records. |
Plans
Keela
- 1001-2500 contacts — annual$243 a month
- 2501-5000 contacts — annual$316 a month
- 5001-7500 contacts — annual$379 a month
- 7501-10000+ contacts — annual$438 a month
- 1001-2500 contacts — monthly$259 a month
- 2501-5000 contacts — monthly$357 a month
- 5001-7500 contacts — monthly$420 a month
- Annual · up to 1,000 contacts$164 a year
- Up to 1000 contacts — annual$164 a month
- Monthly · up to 1,000 contacts$190 a month
memberplanet
- Essentials$50 a month
- Pro$100 a month
- Premium$175 a month
- BasicFree
In their own words
Keela
Keela is a web-based donor management platform for nonprofits, combining contact records, fundraising, email marketing, and reporting. Fundraising tools include custom donation forms, campaign tracking, recurring-giving prompts, smart donor asks, and automatic gift acknowledgements. Donor profiles support deduplication, relationship tracking, donor scores, and pipeline management. Teams can build customizable emails and automated workflows, organize audiences with tags and segments, and use texting services. Reporting includes customizable dashboards, real-time reports, visual summaries, presentation-ready reports, and calculated KPIs. Listed integrations include Raisely, Aplos, Stripe, QuickBooks Online, PayPal, Eventbrite, Mailchimp, SendGrid, Xero, Zapier, BitPay, and DonorSearch. Plans include unlimited forms, emails, donations, and support, but pricing scales with contact count. The annual plan for up to 1,000 contacts is $164 a month; the monthly option is $190 a month. Organizations with more than 10,000 contacts are directed to request custom pricing. Premium Care, pipelines, texting, and wealth screening are additional features; Premium Care starts at $200 per month.
memberplanet
memberplanet brings membership administration, communications, payments, and event tools into one platform for organizations. It supports membership levels, organizational memberships, member databases, renewals, and customizable reporting. Groups can send tracked email newsletters, text members, run surveys and discussion boards, and share photo albums; group text messaging is available only in the United States. For fundraising and events, the platform handles dues and recurring donations, event sites and RSVPs, and payments through forms and the mobile app. It offers page content gating, custom domains, and subscription billing. Android and iOS apps can display membership cards, which can be viewed offline after first opening them. The association offering describes custom API integrations and data exchange with client databases and financial systems, while external accounting integrations are not included out of the box. Plans include support. Essentials is $50 a month, Pro is $100 a month, and Premium is $175 a month; a free plan is also listed.