Kenect vs SM2.IO
Kenect
kenect.comSM2.IO
sm2.ioSide by side
| Figure | Kenect | SM2.IO |
|---|---|---|
| Price from | — | $199/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 0 | 3 |
| Spec score · Business Texting Software | 7.6 (#20) | 8.0 (#10) |
| Integrations | Kenect lists Dealertrack, Xtime, DealerFX, Lightspeed, Zapier, VinSolutions, DP360, IDS, Motility, and CDK eLead integrations. | Listed integrations include Shopify, WooCommerce, BigCommerce, Magento, Wix, TikTok Shop, Etsy, Mailchimp, Constant Contact, Google Business Profile, Yelp, Zapier, Make, and IFTTT. |
| Product | Kenect describes itself as an AI-powered platform for dealers that brings customer conversations together to drive revenue, improve reputation, and streamline customer experience. | SM2.IO describes itself as an all-in-one messaging and communication platform for small businesses, with customer conversations and related tools in one shared inbox. |
Plans
In their own words
Kenect
Kenect is an AI-powered communications platform for dealerships and related businesses. It brings customer conversations into one workspace across text, email, voice, website chat, social media, and payment requests. Two-way messaging, MMS, a shared team inbox, scheduled messages, and automated sequences support daily outreach. Conversational AI can handle sales inquiries, service scheduling, reminders, status updates, recalls, and customer questions. Dealers can automate review requests, collect private feedback, manage responses, and monitor reputation activity. Payment tools support deposits, invoices, and payment collection through the mobile app. Kenect lists integrations with Dealertrack, Xtime, DealerFX, Lightspeed, Zapier, VinSolutions, DP360, IDS, Motility, and CDK eLead, including contact syncing and event-triggered texts. Apps run on Android and iOS, with web access. Existing customers can download the mobile app at no extra cost. Pricing is on request. The initial subscription term is 12 months unless an enrollment form says otherwise.