Kiku vs PracticeRunner
Kiku
wearekiku.comPracticeRunner
practicerunner.comSide by side
| Figure | Kiku | PracticeRunner |
|---|---|---|
| Price from | £6.99/mo | $8/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 6 | 4 |
| Spec score · Therapy Scheduling Software | 7.7 (#20) | 8.8 (#4) |
| Headquarters | Bee Cottage Farmhouse, Waskerley, Consett, DH8 9HW, United Kingdom | Bruce Hearn's LinkedIn profile lists San Francisco, California, United States, and the privacy policy gives a San Francisco mailing address. |
| Purpose | Kiku is practice management software designed by therapists for therapists to help manage counselling businesses. | PracticeRunner connects therapy practice scheduling, documentation, intake, billing, payments, secure communication, supervision, and practice coordination in one system. |
| Security | Kiku says its platform uses TLSv1.2_2021 encryption, password protection and two-factor authentication. | The BAA states that PHI is encrypted in transit and at rest and that safeguards include role-based access controls and audit logging. |
Plans
Kiku
- Safe Notes (therapists)£6.99 a month
- Therapy Planner (therapists)£12.99 a month
- Safe Notes (organisations)£16.99 a month
- The Works (therapists)£16.99 a month
- Therapy Planner (organisations)£26.99 a month
- The Works (organisations)£34.99 a month
PracticeRunner
- StarterFree
- Archive$8 a month
- Professional$39 a month
- Group$59 a month
In their own words
PracticeRunner
PracticeRunner brings therapy practice scheduling, clinical records, intake, billing, payments, secure communication, supervision and coordination into one system. It supports individual, couple, family, therapy-group, consultation and workshop services. Documentation includes progress notes, a Session Workspace, source material, intake forms, assessments, diagnoses and document storage. Optional AI can prepare sessions, draft notes from transcripts or other source material, extract text with OCR and revise notes; clinicians review drafts before saving or signing. Billing covers invoices, AutoPay, automatic invoicing, card and bank payments, recorded external payments, superbills, statements and CMS-1500 claims. Google Calendar sync works one way: changes there do not update PracticeRunner appointments, and Google events are not imported as appointments. Compatible calendar apps can subscribe to private, read-only feeds. The client portal, payment processing and insurance claims are listed. The Professional plan is $39/month, and the site also lists a free Starter plan for 30 days, capped at 10 active clients and one clinician. Platforms are Android, iOS and web.