Kitomba vs LABÉAU

Kitomba brings bookings, payments and team management together for salons, spas and clinics. Clients can book online at any time, while staff manage calendars, waitlists and repeat appointments. The system includes point of sale, integrated EFTPOS support, and Kitomba Pay options for online payments and terminals. Marketing tools support targeted campaigns and automated SMS and email messages. Kitomba says it provides more than 150 reports, including a Business Summary report. Listed integrations and partners include Xero, Vish, REACH.ai, Mailchimp, Google Analytics, Salon Pay and Sustainable Salons, though some third-party integrations incur charges. Its plan comparison lists staff access controls, a security log and secure client-document storage. All plans include automatic backups, updates, new features, and unlimited phone, email and chat support. Lite lists online booking, stock management, POS and marketing tools; Grow adds staff targets, waitlists, repeat appointments, loyalty and concessions. Pro lists staff time management, Xero, Google Analytics and AI marketing, while Enterprise specifies unlimited staff. Pricing is on request, with no free plan listed.

LABÉAU is a management system and point of sale for salons, spas, aesthetic clinics, barbershops and other beauty and wellness businesses. It handles online bookings with confirmations and reminders through WhatsApp and email. Checkout accepts cards, e-wallets, QR payments and cash, and supports redeeming packages and memberships. Stock is deducted as services and products are sold, while staff commissions are calculated at checkout by service and staff member. The system runs in a browser on any device, with separate Member, Team and Office apps for clients, staff and owners using the same records. It supports multi-branch and franchise operations with central reporting, inventory synchronisation, unified customer profiles and staff comparisons. Checkout includes Malaysia's LHDN MyInvois and Singapore's IRAS InvoiceNow; local tax and invoicing are configured for other countries. The company says data is SSL-encrypted, hosted on AWS, regularly backed up and controlled through role-based staff access. Platforms listed are Android, iOS, macOS, web and Windows. Silver costs 174.92 MYR a month on a 12-month plan; a 30-day trial is available.