Koa Care 360 vs OpenUp

Koa Care 360 is an employer-focused mental health platform covering prevention, self-care, and clinical treatment. Employees complete a quick assessment and receive personalized recommendations based on clinician-designed care mapping. Options range from evidence-based self-treatment resources to therapist-led clinical care and teletherapy. Self-care and prevention content is available 24/7. Employers can use the platform as a central entry point to existing benefits and connect workers with other resources. Population-level analytics provide aggregate insights, and integrations can connect existing health and wellbeing services, including health plans. Koa Health stated that the service was offered in 83 countries and eight languages in its launch announcement. Mobile apps are available through the Apple App Store and Google Play. Koa Health says customer data is encrypted in transit and at rest in dedicated AWS environments, with a security framework following GDPR and HIPAA. Pricing is on request. Koa Health also notes that its iCT-PTSD treatment has not been reviewed or cleared by the FDA, while iCT-SAD has not been reviewed by the FDA.

OpenUp provides workplace mental well-being support for employees, managers, family members and organisations. It brings together psychologists, lifestyle experts, financial coaches, nutritionists and medical doctors, alongside group sessions and self-guided learning. Employees covered by an employer partnership can book unlimited sessions without approval, with appointments available within 48 hours; coaching is offered in 45 languages. A roughly 10-minute Vitality Check gives users personalised recommendations and employers anonymised organisational insights. OpenUp says managers and HR cannot see who uses the service or what they discuss. Its AI coach helps users reflect and choose next steps, but does not diagnose or provide clinical advice; a human escalation pathway is available at any time for acute distress signals. The service is available on web, Android and iOS. People without employer access can book a free first session, then buy a three-session card for €249, paid once, with 25-minute online sessions. Employer partnership pricing is on request.