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SPECIFICTION
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Koa Care 360

koahealth.com

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Spec score 7.7 #8 of 33 in Employee Mental Health Software

What it is

Koa Care 360 is an employer-focused mental health platform covering prevention, self-care, and clinical treatment. Employees complete a quick assessment and receive personalized recommendations based on clinician-designed care mapping. Options range from evidence-based self-treatment resources to therapist-led clinical care and teletherapy. Self-care and prevention content is available 24/7. Employers can use the platform as a central entry point to existing benefits and connect workers with other resources. Population-level analytics provide aggregate insights, and integrations can connect existing health and wellbeing services, including health plans. Koa Health stated that the service was offered in 83 countries and eight languages in its launch announcement. Mobile apps are available through the Apple App Store and Google Play. Koa Health says customer data is encrypted in transit and at rest in dedicated AWS environments, with a security framework following GDPR and HIPAA. Pricing is on request. Koa Health also notes that its iCT-PTSD treatment has not been reviewed or cleared by the FDA, while iCT-SAD has not been reviewed by the FDA.

Spec sheet

Purpose
Koa Care 360 provides organizations with mental health care spanning prevention through clinical treatment on a unified platform.Read 10 Oct 2026 · koahealth.com
Audience
Koa Care 360 is positioned for employers and organizations seeking mental health support for their workforces.Read 10 Oct 2026 · koahealth.com
Integrations
Koa Care 360 can integrate with existing health and wellbeing services, including health plans.Read 10 Oct 2026 · koahealth.com
Mobile apps
The maker directs users to download Koa Care 360 from the Apple App Store or Google Play Store.Read 10 Oct 2026 · koahealth.com
Security
Koa Health says it has maintained SOC 2 Type 2 certification since 2021 and Cyber Essentials certification since 2023, and that its products passed DTAC certification.Read 10 Oct 2026 · koahealth.com
Support
Koa Care 360 users can get assistance by emailing [email protected].Read 10 Oct 2026 · koahealth.com
Headquarters
The NetherlandsRead 28 Sep 2026 · koahealth.com
Analytics
Koa Care 360 provides employers with population-level insights through its unified platform.Read 9 Oct 2026 · koahealth.com
Assessment
Users take a quick assessment, after which the platform recommends personalized evidence-based services ranging from self-treatment tools to therapist-led clinical care.Read 9 Oct 2026 · koahealth.com
Assessment and recommendations
Employees take a quick assessment, after which the platform recommends personalized, evidence-based services from self-treatment tools to therapist care.Read 10 Oct 2026 · koahealth.com
Availability
The maker states that Koa Care 360 is offered in 83 countries and eight languages.Read 10 Oct 2026 · koahealth.com
Benefits access
The platform can serve as a central access point to existing employer benefits and connect employees with other employer resources.Read 9 Oct 2026 · koahealth.com
Clinical care
The service includes clinical treatment and teletherapy for people who want or need it.Read 10 Oct 2026 · koahealth.com
Data protection
Koa Health says customer data is held in a dedicated cloud environment for each customer, hosted on AWS, and encrypted at rest and in transit.Read 10 Oct 2026 · koahealth.com
FDA status
Koa Health states that its iCT-PTSD treatment has not been reviewed or cleared by the FDA and its iCT-SAD treatment has not been reviewed by the FDA.Read 9 Oct 2026 · koahealth.com
Maker and founding
Koa Health is the maker; it announced its spin-out as an independent company in November 2020 after previously operating as Alpha Health.Read 9 Oct 2026 · koahealth.com
Notable limits
Koa Health states that its iCT-PTSD product has not been reviewed or cleared by the FDA and iCT-SAD has not been reviewed by the FDA.Read 10 Oct 2026 · koahealth.com
Personalized pathways
Clinician-designed care mapping creates personalized care pathways for employees.Read 10 Oct 2026 · koahealth.com
Population analytics
The platform provides employers with population-level insights through data and analytics.Read 10 Oct 2026 · koahealth.com
Security certifications
Koa Health says it has maintained SOC 2 Type 2 certification since 2021 and Cyber Essentials certification since 2023.Read 9 Oct 2026 · koahealth.com
Self-care
The service offers evidence-based self-care and prevention resources available 24/7.Read 10 Oct 2026 · koahealth.com

Plans and prices

Koa Care 360 Priced on request For organizations; book a consultation for details Read 10 Oct 2026 · koahealth.com

Every Koa Care 360 plan and price →

Strong points and limits

Strong points

  • Assessment recommends personalized care pathways
  • 24/7 prevention and self-care resources
  • Includes teletherapy and clinical treatment
  • Aggregate population insights for employers
  • Apps for Android and iOS

Limits

  • Pricing is available only by consultation
  • Certain iCT treatments lack FDA review or clearance
  • Employer reporting is population-level, not individual

Who it suits

Koa Care 360 is designed for employers and organizations seeking workforce mental health support. It fits programs needing self-care, therapy access, benefits connections, and aggregate reporting.

Verdict

Koa Care 360 connects employee assessments with self-care, therapy, benefits access, and employer analytics. Organizations should review the stated FDA status of the iCT-PTSD and iCT-SAD products before offering them.

Where Specifiction places it

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