KomplyOS vs Serfy

KomplyOS is a business platform for fire protection and building inspection companies, bringing together client and building management, inspections, scheduling, billing, and compliance workflows. It lists more than 80 inspection templates with over 8,400 fields covering multiple NFPA standards and state forms for 11 jurisdictions. Technician tools include a mobile app, job checklists, photo documentation, and digital signatures; offline field work is available on Business and higher plans. KomplyIQ offers 33 workflows for scheduling, invoicing, compliance, and payments, and an AI Assistant provides natural-language tools for operations, reports, and compliance analysis. Listed integrations include QuickBooks Online, Bill.com, Stripe, Google Calendar, Outlook, and iCal, plus a REST API. The security page describes AES-256 encryption in transit and at rest, company-level data isolation, and role-based permissions; SOC 2 Type II certification is in progress. Starter costs $209 a month, Professional $589 a month, and Business $1,099 a month. A 14-day trial provides Professional-plan access without requiring a credit card.

Serfy is a field service management platform for commercial service teams, covering work from quotes and requests through dispatch and billing. Work orders can move through scheduling, inspection, approval, and client sign-off. Its assignment engine ranks technicians using skills, certifications, GPS proximity, workload, and van parts inventory. Native iOS and Android apps support offline work and sync when connectivity returns. Asset tools include site and equipment hierarchies, preventive maintenance schedules, reliability analytics, and warranty tracking. Clients can submit requests, track technician arrival, view service histories, and approve quotes through a self-service portal; subcontractors receive controlled task access. Completed work orders can generate invoices, with card and ACH payments through Stripe. Serfy lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus REST endpoints and outgoing webhooks. Other features include no-code workflows, an AI operations copilot, and OCR for turning incoming emails and PDF forms into work orders. Professional costs €25.00 per month, supports up to 25 users, and includes priority support. Serfy is headquartered in Vilnius, Lithuania, and describes itself as ISO 27001 certified.