KomplyOS vs Total Service

KomplyOS is a business platform for fire protection and building inspection companies, bringing together client and building management, inspections, scheduling, billing, and compliance workflows. It lists more than 80 inspection templates with over 8,400 fields covering multiple NFPA standards and state forms for 11 jurisdictions. Technician tools include a mobile app, job checklists, photo documentation, and digital signatures; offline field work is available on Business and higher plans. KomplyIQ offers 33 workflows for scheduling, invoicing, compliance, and payments, and an AI Assistant provides natural-language tools for operations, reports, and compliance analysis. Listed integrations include QuickBooks Online, Bill.com, Stripe, Google Calendar, Outlook, and iCal, plus a REST API. The security page describes AES-256 encryption in transit and at rest, company-level data isolation, and role-based permissions; SOC 2 Type II certification is in progress. Starter costs $209 a month, Professional $589 a month, and Business $1,099 a month. A 14-day trial provides Professional-plan access without requiring a credit card.

Total Service is an ERP for elevator, HVAC, fire and life-safety, and specialty contractors. Its platform combines dispatch, scheduling, job costing, CRM, billing, project management, inventory, financials and reporting. Native payroll handles union agreements, apprenticeship tiers, benefit contributions, multi-state withholding, certified payroll and prevailing-wage reports. A customer portal exposes work orders, inspection and compliance documents, invoices and payment history, and accepts service requests. TS Cloud lists six live AI capabilities: AI Assistant, Dashboard Copilot, AI Report Builder, AI Document Template Engine, In-App Coach and Technician Assist. The cloud-native architecture provides real-time operational visibility, with Android and iOS mobile access and API support for custom integrations. Standard deployments include industry-specialist implementation support in the first-year agreement. Pricing is on request and depends on staffing, modules, payroll complexity, locations and migration scope. A February 2026 announcement described controlled beta availability.