Konnect Insights Social Listening vs Synthesio
Konnect Insights Social Listening
konnectinsights.comSynthesio
synthesio.comSide by side
| Figure | Konnect Insights Social Listening | Synthesio |
|---|---|---|
| Price from | $3.25/mo | $0.01/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 6 |
| Spec score · Social Media Listening Software | 8.3 (#14) | 8.5 (#9) |
| Spec score · Social Media Monitoring | 8.0 (#5) | 7.8 (#12) |
| Audience | The product page presents Social Listening for enterprise brands and names brand managers, PR and communications leads, marketing heads and CX heads as users. | Synthesio describes its platform and services for brands, agencies, and business teams seeking consumer insights. |
| Coverage | The product says it covers 50+ sources and 190+ languages, including Instagram, X, Facebook, LinkedIn, YouTube, Pinterest, Threads and Reddit. | The site states that its platform includes more than 800 million social sources, including Chinese data. |
| Headquarters | Mumbai, India | New York, Paris, London, Singapore, Brussels, Mexico, and Dubai |
| Integrations | Pricing says Professional includes CRM, contact centre and marketing integrations, and the platform also provides an app marketplace and API. | Its privacy policy names Google, YouTube, X/Twitter, Meta and Reddit APIs; integrations can require API keys and Synthesio says it does not store third-party passwords. |
| Sentiment analysis | Yes | Yes |
Plans
Konnect Insights Social Listening
- Starter$39 a month
- Professional$79 a month
- Advanced$119 a month
- Starter$39 a year
- Professional$79 a year
- Advanced$129 a year
- EnterprisePriced on request
Synthesio
- Synthesio (Capterra listing)$0.01 a month
- Synthesio (TrustRadius listing)$1,200 a month
- Custom Synthesio planPriced on request
- DIY Platform AccessPriced on request
- On-Demand ActivationPriced on request
- Platform Access + ServicePriced on request
In their own words
Konnect Insights Social Listening
Konnect Insights Social Listening monitors brand, product, and competitor conversations across social networks, news, forums, and reviews. It covers more than 50 sources and 190+ languages, including Instagram, X, Facebook, LinkedIn, YouTube, Pinterest, Threads, and Reddit. Dashboards show share of voice, sentiment, classification, media type, and dedicated X and Instagram reports. Konnect AI+ adds chart-level insights, period comparisons, multilingual analysis, and anomaly or crisis detection. Real-time spike alerts and continuous monitoring can route notifications to teams or ticket queues. Teams can respond to mentions, create support tickets, assign agents, and publish replies. Monitoring also includes Google, Play Store, App Store, and 15+ review platforms for user-generated content. Plans start at $39 a month on the Starter plan when billed yearly; there is no free plan or self-serve trial. Professional costs $79 a month billed yearly, Advanced $119 a month billed yearly, and Enterprise pricing is custom. Onboarding and training are included.