Kore.ai vs Numa
Kore.ai
kore.ai
Numa
numa.comSide by side
| Figure | Kore.ai | Numa |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 1 | 0 |
| Spec score · AI Voice Agents | 8.4 (#6) | 7.1 (#25) |
| Company | Kore.ai says it was founded in 2014; its 2026 headquarters announcement says its official headquarters remains in Orlando. | The website identifies the company as NumberAI, Inc. |
| Deployment | Customers can deploy in public cloud, sovereign regions, private cloud, or on-premises, with regional data residency. | The company says most dealerships go live in 2–3 weeks with its team handling DMS integration, phone configuration, and training. |
| Headquarters | Orlando, Florida, United States | Silicon Valley |
| Integrations | The platform supports more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. | Numa says it connects to dealership DMS, scheduling, and CRM systems and has 90% DMS coverage; named systems include CDK, Tekion, Reynolds & Reynolds, Dealertrack, and Xtime. |
| Intended users | Kore.ai describes its Agent Platform as built for Global 2000 enterprises and says it serves organizations in sectors including banking, healthcare, insurance, retail, and global service operations. | Numa says it is built for franchise dealerships and multi-rooftop groups with high call and text volumes, as well as single stores seeking to reduce missed calls. |
| Product | Kore.ai describes its Agent Platform as an AI-programmable platform for building AI agents for enterprise workflows. | Numa describes itself as an AI operating system for car dealerships that connects customer communications and coordinates work across departments. |
| Support | Kore.ai directs existing customers to log in to its support team and provides toll-free numbers for the US, UK, and India. | The privacy policy directs questions to [email protected] and says Numa's team may text business customers about support or account management. |
Plans
In their own words
Kore.ai
Kore.ai builds and governs AI agents and workflows for enterprise use. Agent Studio supports visual and code-based authoring of agents, workflows, and tools in one workspace. Its Arch feature can turn a plain-language intent into a proposed system with agents, workflows, tools, policies, and handoffs. Agent Blueprint Language provides structured definitions for agent behavior, tools, guardrails, orchestration, and handoffs, with policies enforced outside the language model. The platform automates multi-step work across agents, people, tools, and systems, with configurable autonomy and oversight. Agents can be deployed across voice, web, Slack, Teams, mobile, and other channels. Tracing covers agent runs across reasoning, tools, guardrails, handoffs, and outcomes; evaluation supports testing quality, safety, and accuracy before and after deployment. The marketplace lists more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. Deployment options include public-cloud multi-tenant SaaS, on-premises, and private-cloud dedicated VPC. The platform is presented for Global 2000 enterprises and sectors including banking, healthcare, insurance, retail, and global service operations.
Numa
Numa is an AI operating system for car dealerships that coordinates customer engagement across departments. Its Voice AI connects to dealership DMS systems in real time, uses customer and repair-order context, and can resolve requests or book available service appointments. The Smart Inbox brings dealership communications together and includes AI agents that handle customers. LiveCSI monitors customer satisfaction in real time so staff can respond to heat cases while customers are still in the shop. A Service Advisor Agent drafts replies, surfaces customer history, and follows up; Numa also lists a Heat Case Agent and an Opportunity Agent for surfacing declined or unsold work for follow-up and booking. The system connects to dealership DMS, scheduling, and CRM systems, and Numa says it has 90% DMS coverage across the industry. A mobile app lets staff answer calls and messages away from the dealership. The company says most dealerships go live in 2–3 weeks, with its team handling integration, phone configuration, and training. Numa is made by NumberAI, Inc., is based in Silicon Valley, and lists pricing on request.