Kore.ai vs Quiq RCS
Kore.ai
kore.aiQuiq RCS
quiq.comSide by side
| Figure | Kore.ai | Quiq RCS |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Customer Service Automation Software | 8.3 (#3) | 6.8 (#17) |
| Spec score · Enterprise AI Chatbots Software | 8.3 (#4) | 6.7 (#17) |
| Headquarters | Orlando, Florida, United States | Bozeman, Montana, United States |
| Integrations | The platform supports more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. | Quiq lists prebuilt CRM integrations including Salesforce, Zendesk, Oracle, SAP, Microsoft Dynamics 365, Kustomer, and Freshdesk, plus contact center integrations such as RingCentral, Cisco, Five9, Genesys, Amazon Connect, and LivePerson. |
| Product | Kore.ai describes its Agent Platform as an AI-programmable platform for building AI agents for enterprise workflows. | Quiq describes its offering as an enterprise agentic AI platform for launching, customizing, and controlling AI agents across the customer journey. |
| Security and compliance | The Trust Center lists SOC 2 Type II, PCI DSS, and ISO/IEC 27001:2022 under audits and certifications. | Quiq states that it maintains SOC 2 Type II, HIPAA, GDPR, CCPA, and EU AI Act compliance standards and encrypts data in transit and at rest. |
Plans
In their own words
Kore.ai
Kore.ai builds and governs AI agents and workflows for enterprise use. Agent Studio supports visual and code-based authoring of agents, workflows, and tools in one workspace. Its Arch feature can turn a plain-language intent into a proposed system with agents, workflows, tools, policies, and handoffs. Agent Blueprint Language provides structured definitions for agent behavior, tools, guardrails, orchestration, and handoffs, with policies enforced outside the language model. The platform automates multi-step work across agents, people, tools, and systems, with configurable autonomy and oversight. Agents can be deployed across voice, web, Slack, Teams, mobile, and other channels. Tracing covers agent runs across reasoning, tools, guardrails, handoffs, and outcomes; evaluation supports testing quality, safety, and accuracy before and after deployment. The marketplace lists more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. Deployment options include public-cloud multi-tenant SaaS, on-premises, and private-cloud dedicated VPC. The platform is presented for Global 2000 enterprises and sectors including banking, healthcare, insurance, retail, and global service operations.
Quiq RCS
Quiq RCS is part of Quiq’s enterprise agentic AI platform for launching, customizing, and controlling AI agents across customer journeys. It supports RCS Business Messaging together with SMS, web chat, WhatsApp, Apple Messages for Business, Facebook Messenger, and Instagram. Google RCS capabilities include text, images, GIFs, videos, links, replies, buttons, carousel cards, times, payments, and authentication. Rich messaging abstractions add selectable replies, time choices, cards, carousels, authentication requests, payment requests, and workflow actions linked to responses. Support varies by channel: Quiq Replies, Times, and Carousel Cards are not native to SMS and may appear as text or shortened links. Quiq lists CRM integrations for Salesforce, Zendesk, Oracle, SAP, Microsoft Dynamics 365, Kustomer, and Freshdesk, plus contact-center integrations including RingCentral, Cisco, Five9, Genesys, Amazon Connect, and LivePerson. Open APIs can connect other tools. Quiq creates a cloud tenant, and implementation may take one to four weeks depending on site complexity. Pricing is usage-based, with payment for conversations used.