Kore.ai vs REP AI
Kore.ai
kore.aiREP AI
hellorep.aiSide by side
| Figure | Kore.ai | REP AI |
|---|---|---|
| Price from | — | $49/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 1 | 4 |
| Spec score · AI Customer Service Agents | 8.3 (#6) | 7.8 (#20) |
| Spec score · Chatbot Builders | 8.7 (#34) | 8.0 (#127) |
| AI bot generation | Yes | Yes |
| Channels | The platform supports more than 40 voice and digital channels. | The maker lists website interactions, email, Instagram and Facebook messaging, and WhatsApp as channels for REP AI. |
| Deployment channels | multichannel | multichannel |
| Human handoff | Yes | Yes |
| Integrations | The platform supports more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. | The integrations page lists Shopify, Salesforce Commerce Cloud, WooCommerce, Klaviyo, Gorgias, Zendesk, Instagram, Facebook Messenger, WhatsApp, and Slack among supported platforms and apps. |
| Knowledge-base answers | Yes | Yes |
| Visual flow builder | Yes | Yes |
| What it does | The Kore.ai Agent Platform builds, governs, and optimizes AI agents, systems, and workflows for enterprises. | REP AI describes itself as an ecommerce AI agent that guides shoppers, drives sales, resolves support, and takes actions across customer channels. |
Plans
REP AI
- EnterprisePrice not published
- AI Support Agent$49 a month
- AI Sales Agent$99 a month
- AI Concierge$118 a month
In their own words
Kore.ai
Kore.ai builds and governs AI agents and workflows for enterprise use. Agent Studio supports visual and code-based authoring of agents, workflows, and tools in one workspace. Its Arch feature can turn a plain-language intent into a proposed system with agents, workflows, tools, policies, and handoffs. Agent Blueprint Language provides structured definitions for agent behavior, tools, guardrails, orchestration, and handoffs, with policies enforced outside the language model. The platform automates multi-step work across agents, people, tools, and systems, with configurable autonomy and oversight. Agents can be deployed across voice, web, Slack, Teams, mobile, and other channels. Tracing covers agent runs across reasoning, tools, guardrails, handoffs, and outcomes; evaluation supports testing quality, safety, and accuracy before and after deployment. The marketplace lists more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. Deployment options include public-cloud multi-tenant SaaS, on-premises, and private-cloud dedicated VPC. The platform is presented for Global 2000 enterprises and sectors including banking, healthcare, insurance, retail, and global service operations.