REP AI

Spec sheet

What it does

REP AI describes itself as an ecommerce AI agent that guides shoppers, drives sales, resolves support, and takes actions across customer channels.Read 11 Oct 2026 · hellorep.ai

Free plan

NoRead 21 Sep 2026 · hellorep.ai

Integrations

The integrations page lists Shopify, Salesforce Commerce Cloud, WooCommerce, Klaviyo, Gorgias, Zendesk, Instagram, Facebook Messenger, WhatsApp, and Slack among supported platforms and apps.Read 11 Oct 2026 · hellorep.ai

Security

The product page describes its infrastructure as SOC2-ready.Read 11 Oct 2026 · hellorep.ai

AI bot generation

YesRead 21 Sep 2026 · hellorep.ai

AI controls

REP offers global, channel-specific, and scenario-specific instructions, brand tone controls, sensitive-topic blocking, conversation visibility, and answer overrides.Read 11 Oct 2026 · hellorep.ai

Behavioral triggers

It monitors shopper signals such as hesitation, product comparisons, and exit risk to start contextual conversations.Read 11 Oct 2026 · hellorep.ai

Channels

The maker lists website interactions, email, Instagram and Facebook messaging, and WhatsApp as channels for REP AI.Read 11 Oct 2026 · hellorep.ai

Customer support

It automates routine questions including order tracking and returns, and can route customers to human support with conversation context.Read 11 Oct 2026 · hellorep.ai

Deployment channels

multichannelRead 21 Sep 2026 · hellorep.ai

Human handoff

YesRead 21 Sep 2026 · hellorep.ai

Integration count

The maker advertises 25+ supported platforms and apps on its integrations page and 175+ native integrations on its product page.Read 11 Oct 2026 · hellorep.ai

Knowledge-base answers

YesRead 21 Sep 2026 · hellorep.ai

Pricing terms

The pricing page says customers can cancel anytime and that there is no annual commitment.Read 11 Oct 2026 · hellorep.ai

Product discovery

The AI supports natural-language product search, dynamic product narrowing, comparisons, recommendations, and checkout from chat.Read 11 Oct 2026 · hellorep.ai

Setup and trial

The maker advertises a 14-day free trial without a credit card and says its team handles the six-click setup.Read 11 Oct 2026 · hellorep.ai

Target customers

REP AI is positioned for ecommerce brands, with its about page naming Shopify, Salesforce Commerce Cloud, and WooCommerce stores.Read 11 Oct 2026 · hellorep.ai

Visual flow builder

YesRead 21 Sep 2026 · hellorep.ai

Plans and prices

Every REP AI plan and price →

Where Specifiction places it

• AI Customer Service Agents#20 of 567.8
• Chatbot Builders#127 of 2578.0