Kore.ai vs Yellow.ai
Kore.ai
kore.ai
Yellow.ai
yellow.aiSide by side
| Figure | Kore.ai | Yellow.ai |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 5 |
| Spec score · AI Customer Service Agents | 8.3 (#6) | 8.2 (#10) |
| Spec score · Customer Service Automation Software | 8.3 (#3) | 8.3 (#5) |
| Spec score · Chatbot Builders | 8.7 (#34) | 9.0 (#14) |
| Spec score · Voicebot Software | 8.3 (#4) | 8.2 (#5) |
| Spec score · Enterprise AI Chatbots Software | 8.3 (#4) | 8.2 (#6) |
| Spec score · AI Agents for Customer Support Software | 8.3 (#5) | 8.3 (#6) |
| Spec score · AI Voice Agents | 8.4 (#6) | 8.2 (#10) |
| Spec score · AI Customer Service Software | 8.3 (#10) | 8.3 (#11) |
| Spec score · Conversational AI Platforms | 8.3 (#13) | 8.2 (#16) |
| Spec score · Conversational Chatbots Software | 8.2 (#12) | 8.2 (#13) |
| Spec score · Business Ai Tools | 8.3 (#14) | 8.2 (#16) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Headquarters | Orlando, Florida, United States | San Mateo, California, United States |
| Human handoff | Yes | Yes |
| Integrations | The platform supports more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. | Yellow.ai advertises more than 150 prebuilt enterprise integrations, including Salesforce, Zendesk, Genesys and NICE. |
| Knowledge-base answers | Yes | Yes |
| Visual flow builder | Yes | Yes |
| What it does | The Kore.ai Agent Platform builds, governs, and optimizes AI agents, systems, and workflows for enterprises. | Yellow.ai provides an enterprise agentic AI platform for automating customer and employee interactions across chat, voice, email and messaging channels. |
Plans
Yellow.ai
- FreeFree
- EnterprisePrice not published
- EnterprisePriced on request
- FreemiumFree
- PremiumPriced on request
In their own words
Kore.ai
Kore.ai builds and governs AI agents and workflows for enterprise use. Agent Studio supports visual and code-based authoring of agents, workflows, and tools in one workspace. Its Arch feature can turn a plain-language intent into a proposed system with agents, workflows, tools, policies, and handoffs. Agent Blueprint Language provides structured definitions for agent behavior, tools, guardrails, orchestration, and handoffs, with policies enforced outside the language model. The platform automates multi-step work across agents, people, tools, and systems, with configurable autonomy and oversight. Agents can be deployed across voice, web, Slack, Teams, mobile, and other channels. Tracing covers agent runs across reasoning, tools, guardrails, handoffs, and outcomes; evaluation supports testing quality, safety, and accuracy before and after deployment. The marketplace lists more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. Deployment options include public-cloud multi-tenant SaaS, on-premises, and private-cloud dedicated VPC. The platform is presented for Global 2000 enterprises and sectors including banking, healthcare, insurance, retail, and global service operations.