KUKUI vs Salesforce Automotive Cloud
KUKUI
kukui.comSalesforce Automotive Cloud
salesforce.comSide by side
| Figure | KUKUI | Salesforce Automotive Cloud |
|---|---|---|
| Price from | $49/mo | $15/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 12 | 14 |
| Spec score · Automotive CRM Software | 8.1 (#10) | 8.4 (#7) |
| Company legal name | The privacy policy identifies the provider as KUKUI Holdings, Inc., a Delaware corporation. | Crunchbase identifies the legal name as Salesforce, Inc. |
| Founded | G2 lists KUKUI as founded in 2011 and serving customers since that year. | 1999 |
| Headquarters | KUKUI lists 1930 Village Center Circle #3-3430, Las Vegas, Nevada 89134 as its contact address. | Salesforce’s principal executive office is Salesforce Tower, 415 Mission Street, San Francisco, California. |
| Integrations | KUKUI advertises POS/shop-management integrations including Shopmonkey, NAPA TRACS, Shop-Ware, Frazer, AutoFluent, AutoShop, Tekmetric and ALLDATA. | Salesforce lists Agentforce, Data 360, MuleSoft, OmniStudio, Marketing Cloud and Commerce Cloud as related products for extending Automotive Cloud. |
| Rating on Capterra | 4.8 out of 5 from 76 reviews | 5.0 out of 5 from 1 review |
| Rating on G2 | 4.5 out of 5 from 2 reviews | 4.4 out of 5 from 25,876 reviews for Agentforce Sales, formerly Salesforce Sales Cloud |
| Rating on GetApp | 4.8 out of 5 from 76 reviews | 5.0 out of 5 from 1 review |
| Rating on Software Advice | 4.8 out of 5 from 76 reviews | 5.0 out of 5 from 1 review |
| Support | KUKUI lists technical support and live chat across plans, with a dedicated Client Success Coordinator and monthly results reviews for Core and Complete. | The Core plan includes Premier Success Plan, and the product page invites customers to contact Salesforce for detailed pricing information. |
| What it does | KUKUI is a marketing and customer-management platform built specifically for auto-repair shops, combining websites, advertising, communication, scheduling, reviews and reporting. | Automotive Cloud, now called Agentforce Automotive, is Salesforce’s industry CRM for automotive manufacturers, dealers, retailers, captive finance groups and partners. |
Plans
KUKUI
- Yext NAP$49 a month
- AI Call Insights$79 a month
- Social Toolkit$79 a month
- Text Connect Platform$257 a month
- Marketing$399 a month
- Websites$399 a month
- Basic$499 a month
- KUKUI Complete$719 a month
- CRM-OnlyPriced on request
- ProPriced on request
Salesforce Automotive Cloud
- Experience Cloud for Automotive (Customer Community Plus)$15 a month
- Experience Cloud for Automotive (Partner Community)$20 a month
- Asset Service Lifecycle Management$75 a month
- Agentforce for Automotive Cloud$150 a month
- Automotive Cloud Sales & Service Core$300 a month
- Enterprise$350 a month
- Automotive Cloud Sales & Service Advanced$500 a month
- Unlimited$525 a month
- Automotive Cloud Sales Max$700 a month
- Automotive Cloud Service Max$700 a month
In their own words
KUKUI
KUKUI is a marketing and customer-engagement platform for independent automotive repair shops, available on web, iOS and Android. Its website tools include a branded site, SSL certificate, SEO optimization, review management, tracking phone numbers and a QR code generator. The customer database records spend history, vehicles, visit frequency and revenue, with marketing analytics and automated retention outreach. Communication features include two-way SMS, text marketing, live web chat, online booking and a loyalty program. AI Call Insights scores recorded shop calls and identifies customer-demand insights and trends. KUKUI says call data is not used to train AI models, and customers can request deletion of stored transcripts and scores. Listed integrations include POS/SMS, review services, My Garage and Shop-Ware; the latter surfaces marketing metrics and tools in the KUKUI dashboard. Pro and Pro+ pricing is available on request. À la carte services include Marketing at $399 a month and Websites at $399 a month. KUKUI Complete is $719 a month; plans are on a 12-month agreement.
Salesforce Automotive Cloud
Salesforce Automotive Cloud has no write-up on Specifiction yet; its figures are above.