Lansweeper vs Proactivanet ITSM
Lansweeper
lansweeper.comProactivanet ITSM
proactivanet.comSide by side
| Figure | Lansweeper | Proactivanet ITSM |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 8 | 1 |
| Spec score · IT SLA Management Software | 9.1 (#7) | 7.3 (#34) |
| Automation | Lansweeper offers a Flow Builder for custom workflows and automations. | The product automates incident creation and repetitive requests to improve technician productivity and reduce costs. |
| Founded | 2004 | 2001 |
| Headquarters | Merelbeke, Belgium | Gijón, Asturias, Spain |
| Integrations | The integrations directory lists products including Jira Service Management, HaloITSM, Datadog, and Acronis; Starter is limited to Service Desk ticket enrichment integrations. | The vendor says it offers out-of-the-box integrations and an open API for connecting Proactivanet with other software. |
| Purpose | Lansweeper describes its platform as Cyber Asset Intelligence software that gives organizations visibility and control over their technology environments. | Proactivanet ITSM is presented as software for automating IT service processes, improving support efficiency and user experience, and reducing costs. |
| Support | The Free plan includes community support, while Starter, Pro, and Enterprise list tier-specific support; Enterprise also includes a customer success manager. | The Partner Hub provides access to documentation and technical resources, and a support center for opening and tracking tickets with the technical team. |
Plans
Lansweeper
- Free TrialPrice not published
- Free TrialPriced on request
- Starter$199 a month
- Pro$379 a month
- EnterprisePriced on request
- FreeFree
- ProPrice not published
- StarterPrice not published
In their own words
Lansweeper
Lansweeper is Cyber Asset Intelligence software for organizations seeking visibility into their technology environments. It discovers IT, operational technology, cloud, and virtual assets, including unmanaged and rogue assets. Discovery can be agentless, with an IT Agent available for situations such as work-from-home environments. Inventory tools include data federation, normalization, classification, cleanup rules, dashboards, and generated diagrams. Lansweeper also provides vulnerability insights and flags software or assets that are at or approaching end of life. The platform offers a GraphQL API, webhooks, marketplace integrations, and a Flow Builder for custom workflows. Starter limits integrations to Service Desk ticket enrichment and has limited API features; Pro and Enterprise include marketplace apps, while full API access is in Enterprise. Lansweeper offers cloud-first Lansweeper Sites and on-premise Lansweeper Classic. Its cloud service uses TLS in transit, AES-256 at rest, encrypted credential storage, and logical customer-data separation. The free plan covers up to 100 assets. A 14-day trial provides access to all features without a credit card. Starter costs $199 a month billed annually; Pro costs $379 a month billed annually.
Proactivanet ITSM
Proactivanet ITSM has no write-up on Specifiction yet; its figures are above.