Lansweeper vs QueueDesk
Lansweeper
lansweeper.comQueueDesk
queuedesk.comSide by side
| Figure | Lansweeper | QueueDesk |
|---|---|---|
| Price from | Free | $79/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 8 | 4 |
| Spec score · IT SLA Management Software | 9.1 (#7) | 7.7 (#30) |
| Integrations | The integrations directory lists products including Jira Service Management, HaloITSM, Datadog, and Acronis; Starter is limited to Service Desk ticket enrichment integrations. | QueueDesk documentation refers to connecting Google Workspace and Microsoft Entra, and lists custom MCP server integrations. |
| Purpose | Lansweeper describes its platform as Cyber Asset Intelligence software that gives organizations visibility and control over their technology environments. | QueueDesk is an internal service desk for small IT, HR, and operations teams at companies with 20–300 employees. |
| Security | The Trust Center displays SOC 2 Type II, ISO 27001, GDPR, and other security or compliance designations. | QueueDesk states that client communication uses TLS 1.3 and stored data is encrypted with AES-256. |
| Support | The Free plan includes community support, while Starter, Pro, and Enterprise list tier-specific support; Enterprise also includes a customer success manager. | QueueDesk says it replies to support requests within 24 business hours and provides priority support to Growth and Scale subscribers. |
Plans
Lansweeper
- Free TrialPrice not published
- Free TrialPriced on request
- Starter$199 a month
- Pro$379 a month
- EnterprisePriced on request
- FreeFree
- ProPrice not published
- StarterPrice not published
QueueDesk
- StarterFree
- Growth (annual billing)$79 a month
- Growth$99 a month
- Scale$199 a month
In their own words
Lansweeper
Lansweeper is Cyber Asset Intelligence software for organizations seeking visibility into their technology environments. It discovers IT, operational technology, cloud, and virtual assets, including unmanaged and rogue assets. Discovery can be agentless, with an IT Agent available for situations such as work-from-home environments. Inventory tools include data federation, normalization, classification, cleanup rules, dashboards, and generated diagrams. Lansweeper also provides vulnerability insights and flags software or assets that are at or approaching end of life. The platform offers a GraphQL API, webhooks, marketplace integrations, and a Flow Builder for custom workflows. Starter limits integrations to Service Desk ticket enrichment and has limited API features; Pro and Enterprise include marketplace apps, while full API access is in Enterprise. Lansweeper offers cloud-first Lansweeper Sites and on-premise Lansweeper Classic. Its cloud service uses TLS in transit, AES-256 at rest, encrypted credential storage, and logical customer-data separation. The free plan covers up to 100 assets. A 14-day trial provides access to all features without a credit card. Starter costs $199 a month billed annually; Pro costs $379 a month billed annually.