Liquid Voice Compliance Recording vs Numonix IXCloud
Liquid Voice Compliance Recording
liquidvoice.com
Numonix IXCloud
numonix.ioSide by side
| Figure | Liquid Voice Compliance Recording | Numonix IXCloud |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Call Recording Software | 7.4 (#12) | 8.0 (#7) |
| Analytics | Compliance analytics can assess up to 100% of captured communications for exceptions, conduct risk, and policy breaches. | An additional-purchase analytics package provides transcription and on-demand AI summaries, sentiment analysis, and PII redaction, with transcription capacity sold in 100-hour increments. |
| Deployment | The platform supports public cloud, private cloud, hybrid, and fully on-premises deployments. | The Azure SaaS platform is fully managed and requires no physical or virtual servers for deployment or maintenance. |
| Founded | 2004 | 2013 |
| Headquarters | Leeds, England | Boca Raton, Florida, United States |
| Integrations | Listed sources include traditional PBXs, analogue and digital telephony, radio systems, trading turrets, CCaaS and UCaaS platforms via API, Microsoft Teams, and existing recording systems. | Officially listed integrations include Microsoft Teams, Cisco Webex, Zoom, Avaya and SIPREC, with other platforms supported. |
| Purpose | Liquid Voice for Compliance provides a single system of record for regulated voice and communications compliance. | IXCloud is a cloud-based central repository for call recordings and interactions across communication platforms. |
| Support | Existing customers can raise technical support requests through the support page or contact the team by email or phone. | SaaS support is included in the fees under the ordering document, and customers can submit and track support tickets through Numonix’s support portal. |
Plans
Liquid Voice Compliance Recording
- Liquid Voice for CompliancePriced on request
Numonix IXCloud
- BusinessPrice not published
- EnterprisePrice not published
- HybridPrice not published
In their own words
Liquid Voice Compliance Recording
Liquid Voice Compliance Recording has no write-up on Specifiction yet; its figures are above.
Numonix IXCloud
Numonix IXCloud stores call recordings and interactions from communication platforms in a managed Azure SaaS service. Deployment requires no physical or virtual servers for installation or maintenance. It can record audio, Microsoft Teams video, and VBSS screen sharing, including on-demand Teams recording with PCI muting. Rules can select recordings by call scenario, participant, keywords, and other criteria; listed integrations include Microsoft Teams, Avaya, and Cisco. Each tenant includes 1 TB of geo-redundant storage, with an option to keep encrypted recordings in a customer's Azure Blob storage account. Security features include role-based access, two-factor authentication, 256-bit AES encryption, and digital signatures. An optional analytics package adds transcription, on-demand AI summaries, sentiment analysis, and PII redaction; transcription capacity is sold in 100-hour increments. Numonix says IXCloud supports HIPAA and GDPR compliance, and states that its ISMS is ISO/IEC 27001-certified and it maintains a SOC 2 Type II attestation. The trial described in the subscription services agreement lasts 30 days unless extended in writing. Pricing is on request. For paying customers, the SLA targets at least 99.9% monthly availability, subject to conditions and exclusions.