Liquid Voice Compliance Recording vs Smarsh Call Recording and Analytics
Liquid Voice Compliance Recording
liquidvoice.comSmarsh Call Recording and Analytics
smarsh.comSide by side
| Figure | Liquid Voice Compliance Recording | Smarsh Call Recording and Analytics |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 2 |
| Spec score · Call Recording Software | 7.4 (#12) | 8.0 (#8) |
| Analytics | Compliance analytics can assess up to 100% of captured communications for exceptions, conduct risk, and policy breaches. | Conversation Analytics provides sentiment, trend, agent, customer-experience and real-time risk signals. |
| Deployment | The platform supports public cloud, private cloud, hybrid, and fully on-premises deployments. | Smarsh describes cloud, hybrid and on-premises deployment options for Teams compliance recording. |
| Headquarters | Leeds, England | Portland, Oregon, United States |
| Integrations | Listed sources include traditional PBXs, analogue and digital telephony, radio systems, trading turrets, CCaaS and UCaaS platforms via API, Microsoft Teams, and existing recording systems. | Listed integrations include Cisco, Microsoft Teams, 8x8, Zoom, Avaya, NetSapiens and RingCentral. |
| Purpose | Liquid Voice for Compliance provides a single system of record for regulated voice and communications compliance. | Smarsh Call Recording and Analytics captures, secures, and analyzes conversations for compliance leaders. |
| Support | Existing customers can raise technical support requests through the support page or contact the team by email or phone. | Call Recording and Analytics support is available 24 hours per day Monday through Friday through Smarsh Central cases, community discussions and phone support. |
Plans
Liquid Voice Compliance Recording
- Liquid Voice for CompliancePriced on request
Smarsh Call Recording and Analytics
- Call Recording and AnalyticsPriced on request
- Smarsh Call Recording and AnalyticsPriced on request
In their own words
Liquid Voice Compliance Recording
Liquid Voice Compliance Recording has no write-up on Specifiction yet; its figures are above.
Smarsh Call Recording and Analytics
Smarsh Call Recording and Analytics captures, secures, and analyzes conversations for compliance leaders. Its Microsoft Teams coverage includes calls, meetings, and collaboration, with meeting capture that can include multiple video streams and shared screens. Policy-driven capture covers calls through Teams on mobile or desktop, while Operator Connect and Direct Routing support recording across mobile and hybrid environments. Deployment can be cloud, hybrid, or on-premise, with role-based access and retention policies. Recordings use encryption, policy enforcement, and data-sovereignty controls; secure archiving and defensible exports support audits, regulators, and internal reviews. Analytics include AI-driven intelligence, sentiment analysis, reporting, transcription, and AI call summaries. Core Call Recording features include immutable storage and metadata capture. Smarsh cites requirements including GDPR, MiFID II, HIPAA, and FINRA for its voice records. Android and iOS are listed as platforms. Pricing is available on request; the listed plan directs prospective customers to schedule a demo or contact sales for a quote.