Listen Labs vs unitQ Research
Listen Labs
listenlabs.aiunitQ Research
prod.unitq.comSide by side
| Figure | Listen Labs | unitQ Research |
|---|---|---|
| Price from | — | $99/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 0 | 3 |
| Spec score · Conversational AI Survey Platforms | 7.4 (#5) | 7.4 (#7) |
| Headquarters | San Francisco, California, United States | unitQ lists its headquarters at 501 2nd Street, San Francisco, California 94107. |
| Integrations | Official documentation describes integrations with Qualtrics, Rally, and Decipher (Forsta), including participant redirects and ID or status syncing. | The unitQ integrations page lists tools and sources including Zendesk, Amplitude, Datadog, Zapier, Salesforce Service Cloud, Slack, and app stores. |
| Languages | Listen’s homepage says its AI moderator supports more than 120 languages. | The product supports more than 100 languages. |
| Security | Listen states it is SOC 2 Type II, GDPR, and CCPA compliant, holds ISO certifications 42001, 27001, and 27701, uses 256-bit encryption, and does not use customer data to train AI models. | unitQ states that it is SOC 2 Type II and EU GDPR compliant and that its datacenters meet ISO 27001, ISO 27017, and ISO 27018 standards. |
Plans
In their own words
Listen Labs
Listen Labs is an AI-powered research platform for planning studies, recruiting participants, interviewing them, and analyzing results. Its study builder can draft research objectives, questions, and probing context from a study goal. Teams can recruit through Listen’s participant panel, share their own study link, or combine the two. The AI moderator conducts video interviews with dynamic follow-up questions and supports more than 120 languages. Listed study types include concept, prototype, creative, and usability testing, brand tracking, consumer journey mapping, and multi-market segmentation. Research Agent can generate charts, statistical tests, highlight reels, reports, slide decks, summaries, and custom CSV exports. Mission Control and the Research Library support searching across studies, tracking trends, and getting answers linked to source studies and respondents. Quality Guard screens responses using voice, video, behavioral, and transcript signals; flagged interviews receive human review. Listen lists integrations with Qualtrics, Rally, and Decipher (Forsta), plus MCP connections to compatible tools including Claude, Notion, Figma, ChatGPT, Cursor, and Microsoft Copilot. It offers web, Android, iOS, and API access. Pricing is available on request.
unitQ Research
unitQ Research runs AI-powered customer interviews and turns responses into reports of themes, sentiment, quotes, and recommendations. Participants can respond to adaptive interviews by chat, voice, or video, either asynchronously through a link or as part of continuous research tied to cohorts, behavior, or churn signals. It supports more than 100 languages. All plans include surveys, an AI research assistant, instant reports, multilingual support, unlimited users, brand customization, webhooks, embeds, exports, and MCP access. Pro costs $99 a month and includes 10,000 survey responses and 100 AI interview credits monthly; extra credits cost $0.75 each. Team costs $449 a month, with 50,000 responses and 500 credits monthly; extra credits cost $0.65 each. Enterprise pricing and usage are custom, with extra credits at $0.60 each. There is no free plan, but a 30-day trial is available. Chat responses use one credit, voice eight, and video ten. Platforms are web and API, and unitQ offers on-premise deployment to Enterprise customers.