Listrak vs Redpoint Orchestration
Listrak
listrak.comRedpoint Orchestration
redpointglobal.comSide by side
| Figure | Listrak | Redpoint Orchestration |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 0 |
| Spec score · Customer Journey Orchestration Software | 7.9 (#11) | 7.2 (#26) |
| Headquarters | Listrak lists its headquarters at 100 West Millport Road, Lititz, Pennsylvania 17543. | Wellesley, Massachusetts, United States |
| Integrations | Listrak lists Shopify Plus, Adobe Commerce, BigCommerce, Salesforce Commerce Cloud, loyalty, CRM, CDP, review, and payment integrations. | Redpoint describes native integrations, APIs, and patterns for connecting data sources and activating data through selected MarTech and AdTech touchpoints. |
| Security | The security policy states that platform and API communications use HTTPS with TLS 1.2 and data at rest is encrypted with AES-256. | Redpoint reports ISO/IEC 27001:2022 recertification and a SOC 2 Type II report covering its Data Readiness Hub system. |
| Support | Listrak lists 24/7 technical support by phone, weekday live chat, and business hours of Monday through Friday, 8:30 a.m. to 8:30 p.m. Eastern Time. | Redpoint provides a customer support portal and lists support contact details in its product documentation. |
Plans
In their own words
Listrak
Listrak is a web-based cross-channel marketing platform for retailers and ecommerce brands. It combines customer data and identity resolution into a single customer view for targeting and real-time activation across email, SMS/MMS/RCS, push notifications, web, and social audiences. Journey automation covers welcome, activation, cart and browse abandonment, loyalty, post-purchase, replenishment, product alerts, transactional messages, and custom events. Listrak Intelligence provides AI-powered product and content recommendations, predictive segmentation, send-time optimization, dynamic content, and coupon management. Experience Builder supports personalized popups, real-time targeting, landing pages, preference centers, and experimentation. Reporting includes campaign engagement, conversions, deliverability, revenue impact, contact profiles, and split tests. Integrations include Shopify Plus, Adobe Commerce, BigCommerce, Salesforce Commerce Cloud, CRMs, CDPs, loyalty, reviews, and payment providers. Developer tools include REST APIs, JavaScript integrations, and webhooks. Security features include TLS 1.2, AES-256 encryption at rest, SAML single sign-on, mandatory two-factor authentication, and account lockout. Pricing is on request.
Redpoint Orchestration
Redpoint Orchestration has no write-up on Specifiction yet; its figures are above.