Tech riderRev. 22 Sept 2026
  1. 1Runs onAPI, self-hosted, Windows
  2. 2Orchestration modeboth
  3. 3Mobile app journeysYes
  4. 4Web personalizationYes
  5. 5Real-time triggersYes
5 lines stated Written from the maker's own pages: redpointglobal.com
The Redpoint Orchestration homepage

Overview

Redpoint Orchestration is ranked #21 of 35 in customer journey orchestration software on Specifiction. It runs on API, Self-hosted, Windows.

Compared on customer journey orchestration software

Orchestration mode
bothredpointglobal.com
Mobile app journeys
Yesredpointglobal.com
Web personalization
Yesredpointglobal.com
Real-time triggers
Yesredpointglobal.com

Facts

Purpose
Redpoint Orchestration uses customer signals to coordinate personalized customer journeys across channels.redpointglobal.com · 9 Oct 2026
Live profiles
It combines signals such as clicks, purchases, behavior, inventory, geofencing, and weather into unified profiles that update live.redpointglobal.com · 9 Oct 2026
Segmentation
Audiences refresh automatically to reflect customer behaviors, preferences, and lifecycle stages.redpointglobal.com · 9 Oct 2026
Campaign design
Users can design and orchestrate campaigns with a visual drag-and-drop canvas without code.redpointglobal.com · 9 Oct 2026
Journey measurement
Bi-directional feedback supports testing, measuring, and optimizing campaign pathways.redpointglobal.com · 9 Oct 2026
Connectivity
The orchestration workflow supports out-of-the-box connectors for databases, files, APIs, cloud storage, and SaaS systems.docs.redpointglobal.com · 9 Oct 2026
Integrations
Redpoint Interaction supports connectors across CRM, databases, email, mobile messaging and push, data onboarding, content, queues, surveys, and web analytics.docs.redpointglobal.com · 9 Oct 2026
API
The RPI Integration API supports segmentation, audience management, interaction design, workflow triggering and management, and database connectivity.docs.redpointglobal.com · 9 Oct 2026
Deployment
RPI is distributed as container images deployable on Kubernetes using the RPI Helm Chart.docs.redpointglobal.com · 9 Oct 2026
Client environment
The RPI client is Windows-native and requires Microsoft .NET Framework 4.8 or later and Microsoft Edge WebView2 Runtime.docs.redpointglobal.com · 9 Oct 2026
Security
Redpoint reports ISO/IEC 27001:2022 recertification and a SOC 2 Type II report covering its Data Readiness Hub system.docs.redpointglobal.com · 9 Oct 2026
Healthcare safeguards
Redpoint says it completed an independent HIPAA security compliance assessment for safeguards protecting PHI.docs.redpointglobal.com · 9 Oct 2026
Documentation and training
RPI documentation includes release notes, a getting-started guide, a reference guide, an admin guide, and connector information; Redpoint also provides a training center.docs.redpointglobal.com · 9 Oct 2026
Maker
Redpoint Global lists its location in Wellesley Hills, Massachusetts; a company statement says it was founded in 2006.redpointglobal.com · 9 Oct 2026
Real-time engagement
Redpoint says it integrates customer signals to deliver the next best action and keep customer experiences relevant.redpointglobal.com · 9 Oct 2026
Workflow connectors
Redpoint documentation says its out-of-the-box connectors cover databases, files, APIs, cloud storage, and SaaS systems.docs.redpointglobal.com · 9 Oct 2026
Workflow observability
Redpoint describes dashboards, logs, and real-time monitoring for managing data workflows.docs.redpointglobal.com · 9 Oct 2026
Healthcare compliance
Redpoint reports completing an independent HIPAA security compliance assessment and says it is not a formal HIPAA certification.docs.redpointglobal.com · 9 Oct 2026
Support
Redpoint provides a customer support portal and lists support contact details in its product documentation.docs.redpointglobal.com · 9 Oct 2026
Intended users
Redpoint describes orchestration workflows as usable by both technical and business teams and positions Redpoint Interaction for marketers executing customer campaigns and journeys.docs.redpointglobal.com · 9 Oct 2026
Pricing availability
The product page directs visitors to request a demo and does not display a price.redpointglobal.com · 9 Oct 2026

Company

Founded
2006redpointglobal.com · 28 Sept 2026
Headquarters
Wellesley, Massachusetts, United Statesredpointglobal.com · 28 Sept 2026

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