Little Hotelier vs RoomKeyPMS Booking Engine
Little Hotelier
littlehotelier.comRoomKeyPMS Booking Engine
roomkeypms.comSide by side
| Figure | Little Hotelier | RoomKeyPMS Booking Engine |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 5 | 1 |
| Spec score · Best Hotel Property Management Systems | 8.9 (#1) | 6.9 (#6) |
| Spec score · Booking Engine | 8.7 (#2) | 6.8 (#11) |
| Spec score · Hotel Management software | 8.8 (#2) | 6.8 (#12) |
| Spec score · Motel Software | 8.8 (#3) | 6.8 (#13) |
| API | SiteMinder's developer portal documents REST APIs covering rates, availability, restrictions and bookings, plus Direct Booking API and partner channels. | RoomKeyPMS says development teams can use its API to connect web-based systems to the PMS. |
| Headquarters | Sydney, Australia | RoomKeyPMS lists its address as Vancouver, British Columbia, Canada. |
| Integrations | The Hotel App Store lists partner apps for upselling, guest messaging, reviews, contactless check-in, marketing, pricing and keyless access; each provider sets its own price. | RoomKeyPMS lists integrations including Booking.com, Expedia, Guestfolio, Duetto, IDeaS RMS, SiteMinder, SynXis, TravelClick/iHotelier, and Vertical Booking. |
| Security | The payment service is described as PCI-DSS and PSD2/SCA compliant, with 350-plus security controls and availability in 31 countries. | RoomKeyPMS says it is PCI 3.2 compliant and makes its Attestation of Compliance certificate available upon request. |
| Support | Support is offered 24/7 by chat and email on Basics, with phone support added on Pro; the company says support is available in 10 languages. | The pricing page lists email and phone support, 24/7 emergency phone support, and a knowledge base available 24/7. |
Plans
Little Hotelier
- ProPrice not published
- Basics (directory listing)$29 a month
- Revenue Optimiser (directory listing)$109 a month
- BasicsPrice not published
- FlexPriced on request
In their own words
Little Hotelier
Little Hotelier is an all-in-one property management platform designed for small accommodation properties. Its tools include a calendar, channel manager, direct booking engine, reporting, guest communications, website builder, payments, property accounting and mobile app. The pricing FAQ says it specializes in properties with 1–30 rooms, and the site says it connects to more than 450 booking channels. The service is available on the web and through iOS and Android apps. From the mobile app, users can update pricing, manage reservations and check guests in or out. An app store connects customers with third-party services for guest communication, review management, contactless check-ins and marketing; Little Hotelier does not charge to connect apps through SiteMinder Hotel Exchange, though providers set their own prices. Little Hotelier Payments describes its processing as PCI-DSS compliant. A 30-day free trial provides access to the full product. Basics is for properties with 10 rooms or fewer and up to five channels; Pro is for over 10 rooms and 400+ channels. Flex has a variable monthly charge and a 1% booking fee.
RoomKeyPMS Booking Engine
RoomKeyPMS Booking Engine, or eRes, lets hotel guests reserve rooms online through a hotel's website. It supports daily, weekly and monthly rates, membership and corporate rates, group blocks, packages, add-ons, promotions and free-night offers. Hotels can link to eRes or add a Book Now or Reservations button, and RoomKeyPMS can apply brand colors, fonts, banners and logos during onboarding. The maker describes the engine as mobile-ready, with reservations passing instantly into the PMS. It says reservations update the PMS in real time and inventory adjusts across other channels to help avoid overbooking. Listed tools include OTA price comparison, dynamic packaging, language translation, recovery messages, alternative offers, locked deals, flexible-date calendars and layout choices. Integrations include Booking.com, Expedia, Guestfolio, Duetto, IDeaS RMS, SiteMinder, SynXis, TravelClick/iHotelier and Vertical Booking. The web product requires RoomKeyPMS; it is included in onboarding for new clients. Pricing is on request, including for purchase or customization after go-live.