Livable vs Ubility
Livable
livable.comUbility
ubility.aiSide by side
| Figure | Livable | Ubility |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 2 | 0 |
| Spec score · Property Management Utility Billing Software | 7.6 (#7) | 7.1 (#13) |
| Intended users | Livable describes its platform as a nationwide utility administration service built for property owners and property management teams. | Ubility describes solutions for utility billing companies, property managers, and organizations building their own utility billing solution. |
| Payments | For direct billing, residents can pay through the Livable Resident Portal by ACH, debit card, or credit card, with Auto-Pay available. | The platform offers ACH automation, payment tracking, resident payments, and collections. |
| Product | Livable automates utility billing, Ratio Utility Billing System (RUBS), and cost recovery for property teams. | Ubility provides cloud-based software for utility billing, provider invoice processing, and payment workflows. |
| Resident portal | Residents can view statements and billing details, review property bills, and pay online through Tenant Connect. | Residents can view billing history and usage data, pay online, and use a Spanish-language version of the portal. |
| Support | Livable says its resident support team handles questions by phone and email Monday through Friday, with a 24/7 AI agent available on demand. | Ubility lists [email protected], says it typically responds within 24 hours, and gives phone support hours as Monday through Friday, 9am–6pm MST. |
Plans
In their own words
Livable
Livable automates utility billing, Ratio Utility Billing System calculations, and cost recovery for property owners and management teams. Its AI-assisted workflow can acquire utility bills and extract their data. Allocation methods include occupancy, square footage, sub-metered usage, actual consumption, fixed percentages, per-unit calculations, and custom weighting. Managers can review allocations, approve billing batches, and monitor utility activity across a portfolio. Residents use Tenant Connect to view statements, review property bills, and pay online. Direct payments support ACH, debit cards, credit cards, and Auto-Pay. Self Service provides allocation and approval tools; Bill Automation adds automatic bill entry, multilingual support, spike alerts, and adjustment management. Livable syncs charges into AppFolio and describes AI-assisted workflows where no native connection exists. It has no unit minimums, supports web access, and does not sell or install sub-meter hardware.
Ubility
Ubility is cloud-based software for utility billing, provider invoice processing, and payment workflows. Its AI extracts and validates invoice data from multiple providers, but customers remain responsible for reviewing AI-assisted data and calculations. For resident billing, it supports flexible methods and can post bills directly into property management software. Its RUBS algorithm is designed to recover within 1/10 of 1% of a property's billable expense. Payment features include ACH automation, resident payments, payment tracking, and collections. Other listed tools cover submeter and utility expense management, vacant cost recovery, final bills on demand, secure document management, dashboards, reporting, and ticketing. Residents can view billing history and usage, pay online, and use a Spanish-language portal. Ubility says it connects with property-management and accounting systems, payment gateways, and submetering platforms, with API access and customization options. It is designed for operations managing between 100 and 100,000 units. The maker describes solutions for utility billing companies, property managers, and organizations building their own billing solution. Pricing is on request; fees, payment schedules, and billing terms are set out in a separate customer agreement.