Livable vs Utilmate
Livable
livable.com
Utilmate
utilmate.comSide by side
| Figure | Livable | Utilmate |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Property Management Utility Billing Software | 7.6 (#7) | 7.2 (#11) |
| Founded | 2009 | 2017 |
| Intended users | Livable describes its platform as a nationwide utility administration service built for property owners and property management teams. | Utilmate says it supports utilities, billing agents, sub-metering companies, body corporates, and other utility providers. |
| Product | Livable automates utility billing, Ratio Utility Billing System (RUBS), and cost recovery for property teams. | Utilmate is a cloud utility billing and customer management service for electricity, gas, hot and cold water, solar, and data providers. |
| Support | Livable says its resident support team handles questions by phone and email Monday through Friday, with a 24/7 AI agent available on demand. | Utilmate lists email, phone, online chat, ticketing, knowledge-base access, and video tutorials as support channels or resources. |
Plans
In their own words
Livable
Livable automates utility billing, Ratio Utility Billing System calculations, and cost recovery for property owners and management teams. Its AI-assisted workflow can acquire utility bills and extract their data. Allocation methods include occupancy, square footage, sub-metered usage, actual consumption, fixed percentages, per-unit calculations, and custom weighting. Managers can review allocations, approve billing batches, and monitor utility activity across a portfolio. Residents use Tenant Connect to view statements, review property bills, and pay online. Direct payments support ACH, debit cards, credit cards, and Auto-Pay. Self Service provides allocation and approval tools; Bill Automation adds automatic bill entry, multilingual support, spike alerts, and adjustment management. Livable syncs charges into AppFolio and describes AI-assisted workflows where no native connection exists. It has no unit minimums, supports web access, and does not sell or install sub-meter hardware.
Utilmate
Utilmate is a web-based utility billing and customer management service for providers of electricity, gas, hot and cold water, solar, data and shared services. Its billing tools include invoicing, payments, customer management, automated collections, accounts receivable, reporting and exception dashboards. A customer portal lets people manage accounts, pay bills, set up direct debits, move in or out, and view usage. Meter readers and field agents can enter readings and notes on a smartphone or tablet, though meter-read charges may apply. Listed integrations include Xero, Buildium, Ezidebit, GoCardless, Square, Stratapay, Stripe, Bing Mail and Zendesk Support. Starter, Pro and Premium plans are invoiced monthly, with prices available from sales. Starter allows up to five users and migration assistance for the first 100 customers; higher plans list larger user and migration limits. A 60-day trial includes all features and requires no payment information to start. Utilmate says trial data is deleted if users do not subscribe afterward.