LivePerson Conversation Builder vs Quickchat AI
LivePerson Conversation Builder
liveperson.com
Quickchat AI
quickchat.aiSide by side
| Figure | LivePerson Conversation Builder | Quickchat AI |
|---|---|---|
| Price from | — | $0.50/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 16 |
| Spec score · Chatbot Builders | 8.2 (#89) | 9.1 (#9) |
| Analytics | Built-in MACS analysis helps teams identify bot flow problems and make fixes in Conversation Builder. | Conversation features include sentiment analysis, CSAT ratings, outcome and topic analysis, alerts, and AI Insights. |
| Channels | Bots can reuse automated conversation flows across messaging channels, and the product supports messaging and voice bots. | Supported deployment surfaces include website widget, hosted chat page, iframe, WhatsApp, Slack, Discord, Telegram, Messenger, Instagram, Intercom, HubSpot and Zendesk. |
| Compliance | LivePerson lists SOC 2, ISO 27001, PCI DSS 4.0, GDPR, SOX, HIPAA via Business Associate Agreement, and HITRUST among its security and compliance credentials. | The Legal and Security FAQ says Quickchat AI complies with GDPR and is actively pursuing SOC 2 compliance. |
| Founded | 1995 | 2018 |
| Free plan | No | Yes |
| Integrations | Conversation flows can integrate with CRMs, scheduling tools, order and inventory systems, payment platforms, and other back-end systems. | Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. |
| Knowledge-base answers | Yes | Knowledge sources include PDF, DOCX, XLSX, CSV, EPUB, Markdown and text files, websites, help-center articles and Shopify catalogs. |
| Security | LivePerson's Trust Center lists GDPR, HIPAA, HITRUST, PCI, SOC 2 Type II, and ISO 27001:2022 certifications. | Quickchat AI says customer content is not used to train LLMs and that customer environments are logically isolated. |
| Support | LivePerson's site links to Technical Support and describes it as available 24/7. | The Enterprise plan includes a dedicated account manager and priority support. |
Plans
LivePerson Conversation Builder
- BronzePriced on request
- GoldPriced on request
- SilverPriced on request
Quickchat AI
- FreeFree
- Starter$9 a month
- Basic$29 a month
- Essential$99 a month
- Professional$299 a month
- Business$999 a month
- Enterprise$0.50 a month
- FreeFree
- FreeFree
- EnterprisePriced on request
In their own words
LivePerson Conversation Builder
LivePerson Conversation Builder has no write-up on Specifiction yet; its figures are above.
Quickchat AI
Quickchat AI provides tools for creating, configuring, and deploying AI Agents for business use. Agents can use text, websites, uploaded files, Shopify, Intercom articles, and YouTube videos as knowledge sources. They can understand and answer in multiple languages, with customizable personality and tone. Conversation actions include handing a chat to a person, collecting data, calling HTTP APIs, connecting MCP servers, and recording information in Google Sheets. Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. Website deployment options are a configurable chat widget, an iFrame embed, or a chat page. Conversation analysis includes sentiment, CSAT ratings, outcomes, topics, alerts, and AI Insights. The Free plan costs nothing and gives 50 AI credits per month for personal, non-commercial use. Starter costs $9 a month and includes 150 AI credits monthly and commercial use. REST API access is listed with Business, which costs $999 a month. Quickchat AI is available through web, API, and self-hosted deployment.