LivePerson Conversational Cloud vs Quickchat AI
LivePerson Conversational Cloud
liveperson.com
Quickchat AI
quickchat.aiSide by side
| Figure | LivePerson Conversational Cloud | Quickchat AI |
|---|---|---|
| Price from | — | $0.50/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 16 |
| Spec score · Chatbot Builders | 7.9 (#136) | 9.1 (#9) |
| Founded | 1995 | 2018 |
| Headquarters | New York, New York, United States | 981 Mission Street, San Francisco, California 94103, USA |
| Security compliance | The page provides a Security and compliance section but lists no certifications. | Quickchat states GDPR compliance, offers a DPA and deletion requests, and says SOC 2 compliance is still being pursued. |
Plans
LivePerson Conversational Cloud
- BronzePriced on request
- SilverPriced on request
- GoldPriced on request
Quickchat AI
- FreeFree
- Starter$9 a month
- Basic$29 a month
- Essential$99 a month
- Professional$299 a month
- Business$999 a month
- Enterprise$0.50 a month
- FreeFree
- FreeFree
- EnterprisePriced on request
In their own words
LivePerson Conversational Cloud
LivePerson Conversational Cloud is a web-based platform for connected customer experiences across voice and messaging. Channels include websites, mobile apps, SMS, email, WhatsApp, Apple Messages for Business, Facebook Messenger, Instagram, Google RCS Messaging, Google Business Messaging, KakaoTalk, LINE, Viber, WeChat, and voice. Features include a visual flow builder, AI bot generation, knowledge-base answers, human handoff, real-time guidance, suggested replies, conversation summaries, and next-best actions. Analytics cover sentiment, journeys, interactions, and text. Administrators manage users and skills through a console. Integration Hub supports workflows, third-party APIs, and a widget marketplace, while plan information includes access to more than 50 data, connect, and customize APIs. The platform integrates with a brand’s single sign-on experience and describes technical support as available 24/7. Bronze, Silver, and Gold plans focus respectively on messaging workspaces, automation and self-service, and advanced analytics with generative AI.
Quickchat AI
Quickchat AI provides tools for creating, configuring, and deploying AI Agents for business use. Agents can use text, websites, uploaded files, Shopify, Intercom articles, and YouTube videos as knowledge sources. They can understand and answer in multiple languages, with customizable personality and tone. Conversation actions include handing a chat to a person, collecting data, calling HTTP APIs, connecting MCP servers, and recording information in Google Sheets. Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. Website deployment options are a configurable chat widget, an iFrame embed, or a chat page. Conversation analysis includes sentiment, CSAT ratings, outcomes, topics, alerts, and AI Insights. The Free plan costs nothing and gives 50 AI credits per month for personal, non-commercial use. Starter costs $9 a month and includes 150 AI credits monthly and commercial use. REST API access is listed with Business, which costs $999 a month. Quickchat AI is available through web, API, and self-hosted deployment.