Localyser vs ReviewTrackers
Localyser
localyser.comReviewTrackers
reviewtrackers.comSide by side
| Figure | Localyser | ReviewTrackers |
|---|---|---|
| Price from | $49/mo | $89/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 4 |
| Spec score · Restaurant Review Management Software | 8.0 (#11) | 8.4 (#6) |
| Headquarters | Montreal, Canada; Dubai, UAE | ReviewTrackers is headquartered in Chicago, Illinois. |
| Integrations | The integrations page lists connections including Google, Yelp, TripAdvisor, Uber Eats, DoorDash, Instagram, and Facebook. | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. |
| Purpose | Localyser brings reviews, messages, and surveys across business locations into one dashboard and uses AI to help teams respond and improve operations. | ReviewTrackers provides reputation management and insights tools to help businesses monitor customer feedback and improve customer experiences. |
| Support | The pricing page lists email, phone, and video conferencing support, with higher plans offering quarterly consultation or priority support. | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. |
Plans
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
Localyser
Localyser brings reviews, messages, and surveys from multiple business locations into one web dashboard. Its AI can send personalized replies to positive reviews and turn negative reviews into tickets routed to a manager or support team member. AI insights analyze sentiment and trends and compare performance across locations. Listed integrations include Google, Yelp, TripAdvisor, Uber Eats, DoorDash, Instagram, and Facebook; it can also connect CRM data with Mailchimp and ActiveCampaign and create tickets in Jira and Zendesk. Localyser says it supports all languages, translates reviews into a primary language, and lets teams reply in the original review language. Plans include unlimited users. The Mid package costs $49 a month per location, with the price decreasing based on location count; a free trial is available. Monthly and annual subscriptions have flexible cancellation terms. There is no setup fee, and the package includes a live training session. Localyser is designed for multi-unit restaurant brands and executive, operations, marketing, and customer support teams.
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.