LogMeIn Resolve IT Asset Management vs MSP360 RMM
LogMeIn Resolve IT Asset Management
logmein.com
MSP360 RMM
msp360.comSide by side
| Figure | LogMeIn Resolve IT Asset Management | MSP360 RMM |
|---|---|---|
| Price from | $29/mo | $1.75/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 2 |
| Spec score · Remote Monitoring and Management Software | 9.2 (#2) | 8.4 (#10) |
| Founded | 2003 | 2011 |
| Headquarters | Boston, Massachusetts, United States | Pittsburgh, Pennsylvania, United States |
| Integrations | LogMeIn Resolve integrates with Acronis, SentinelOne, HaloPSA, ConnectWise PSA, and other tools. | The RMM page lists ConnectWise PSA and HaloPSA, and says the product includes an RMM API. |
| Remote access | Resolve provides unattended remote access for Windows, Mac and Android devices, plus file exchange and host diagnostics. | Built-in browser-based remote access lets users connect to Windows and macOS devices at no additional cost. |
| Security | The product datasheet states 256-bit TLS encryption, two-factor authentication, SSO, role-based access controls and zero-trust identity controls. | MSP360 says its RMM uses encrypted connections to improve account security. |
Plans
LogMeIn Resolve IT Asset Management
- Resolve FreeFree
- Starter$29 a month
- Advanced$78 a month
- Complete$94 a month
- MSP AcceleratePrice not published
- MSP DominatePrice not published
- MSP ElevatePrice not published
- MSP LaunchPrice not published
In their own words
LogMeIn Resolve IT Asset Management
LogMeIn Resolve IT Asset Management has no write-up on Specifiction yet; its figures are above.
MSP360 RMM
MSP360 RMM is a cloud service for MSPs and IT teams managing Windows, macOS, and Linux endpoints. It monitors endpoint performance in real time, including CPU, memory, and available disk space, and can send alerts. From one console, users can manage operating system updates across those systems and updates for third-party applications. Group Action Tasks can install software, run updates, or execute scripts across multiple devices on demand or on a schedule. Browser-based remote access connects to Windows and macOS devices at no additional cost. RMM alerts can create tickets automatically in the built-in ticketing system, included with Community Edition. That edition is available to MSPs serving external clients, supports up to 50 endpoints, and has no time limit; the page says it is not intended for internal IT departments. Community Edition includes documentation and community resources, while the paid plan provides 24/7/365 live technical support. The paid plan costs $1.75 a month per endpoint, billed per endpoint monthly, and a 15-day free trial is offered.