LogMeIn Resolve IT Asset Management vs NetLock RMM
LogMeIn Resolve IT Asset Management
logmein.comNetLock RMM
netlockrmm.comSide by side
| Figure | LogMeIn Resolve IT Asset Management | NetLock RMM |
|---|---|---|
| Price from | $29/mo | €55/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 8 | 2 |
| Spec score · Remote Monitoring and Management Software | 9.2 (#2) | 8.3 (#12) |
| Headquarters | Boston, Massachusetts, United States | Germany |
| Integrations | LogMeIn Resolve integrates with Acronis, SentinelOne, HaloPSA, ConnectWise PSA, and other tools. | Documented connections include SMTP, Microsoft Teams webhooks, Telegram, ntfy.sh, generic webhooks, identity providers, software catalogues, and AI providers. |
| Public API | Resolve exposes OAuth-authenticated APIs, including GraphQL reporting and knowledge-base document endpoints, with cURL, Postman and Python examples. | The server exposes a REST API under /v1 for external systems. |
| Remote access | Resolve provides unattended remote access for Windows, Mac and Android devices, plus file exchange and host diagnostics. | The product offers remote desktop control, remote shell, file management, event log viewing, and encrypted relay tunnels. |
| Security | The product datasheet states 256-bit TLS encryption, two-factor authentication, SSO, role-based access controls and zero-trust identity controls. | The maker says server-agent communications are encrypted, agents use outbound-only connections, and agents reject packages when Trust Server hash verification detects a mismatch. |
| Support | The MSP pricing page lists live email, chat, and phone customer support among plan support options. | The pricing page lists Community Discord and account and sales email support for Community Edition, and weekday email support and online meetings for Pro. |
Plans
LogMeIn Resolve IT Asset Management
- Resolve FreeFree
- Starter$29 a month
- Advanced$78 a month
- Complete$94 a month
- MSP AcceleratePrice not published
- MSP DominatePrice not published
- MSP ElevatePrice not published
- MSP LaunchPrice not published
In their own words
LogMeIn Resolve IT Asset Management
LogMeIn Resolve IT Asset Management has no write-up on Specifiction yet; its figures are above.
NetLock RMM
NetLock RMM is a remote monitoring and management platform for endpoint administration, with Windows, Linux, macOS and Android agents and a browser-based console. It can run on infrastructure you host yourself or through the vendor’s cloud, hosted in Germany, North America or Australia. Remote tools include desktop control, shell access, file management, event logs and encrypted relay tunnels. Monitoring and automation cover sensors, alerts, scheduled jobs, scripts, patching and software deployment. A built-in ticket system handles user or inbound email requests, with ticket history, time tracking and SLA management. The server exposes a REST API at /v1, and listed integrations include SMTP, Teams webhooks, Telegram, ntfy.sh, identity providers, software catalogues and AI providers. The core is AGPL-3.0 licensed; the maker says it has no hidden telemetry or analytics trackers. Community Edition is free for up to 25 devices. Pro is €55 a month, and a 14-day trial is listed.