NetLock RMM
netlockrmm.com
What it is
NetLock RMM is a remote monitoring and management platform for endpoint administration, with Windows, Linux, macOS and Android agents and a browser-based console. It can run on infrastructure you host yourself or through the vendor’s cloud, hosted in Germany, North America or Australia. Remote tools include desktop control, shell access, file management, event logs and encrypted relay tunnels. Monitoring and automation cover sensors, alerts, scheduled jobs, scripts, patching and software deployment. A built-in ticket system handles user or inbound email requests, with ticket history, time tracking and SLA management. The server exposes a REST API at /v1, and listed integrations include SMTP, Teams webhooks, Telegram, ntfy.sh, identity providers, software catalogues and AI providers. The core is AGPL-3.0 licensed; the maker says it has no hidden telemetry or analytics trackers. Community Edition is free for up to 25 devices. Pro is €55 a month, and a 14-day trial is listed.
Spec sheet
- Purpose
- NetLock RMM is a remote monitoring and management platform for managing and monitoring endpoints.Read 2 Oct 2026 · netlockrmm.com
- Deployment
- It can be self-hosted or used through the vendor’s cloud platform, which is hosted in Germany, North America, or Australia.Read 2 Oct 2026 · netlockrmm.com
- Integrations
- Documented connections include SMTP, Microsoft Teams webhooks, Telegram, ntfy.sh, generic webhooks, identity providers, software catalogues, and AI providers.Read 2 Oct 2026 · docs.netlockrmm.com
- Security
- The maker says server-agent communications are encrypted, agents use outbound-only connections, and agents reject packages when Trust Server hash verification detects a mismatch.Read 2 Oct 2026 · netlockrmm.com
- Support
- The pricing page lists Community Discord and account and sales email support for Community Edition, and weekday email support and online meetings for Pro.Read 2 Oct 2026 · netlockrmm.com
- Headquarters
- GermanyRead 28 Sep 2026 · netlockrmm.com
- Company location
- The maker says NetLock is developed and operated from Cologne, Germany; the company imprint lists 0x101 Cyber Security UG at an address in Kerpen, Germany.Read 2 Oct 2026 · netlockrmm.com
- History
- The About page says development started in 2021, 0x101 Cyber Security was founded in 2022, and NetLock RMM was publicly released in November 2024.Read 2 Oct 2026 · netlockrmm.com
- Monitoring and automation
- Its features include sensors and alerts, scheduled jobs, scripts, patch management, and software deployment.Read 2 Oct 2026 · netlockrmm.com
- Platform coverage
- The maker lists native agents for Windows, Linux, macOS, and Android; the web console is browser-based.Read 2 Oct 2026 · netlockrmm.com
- Privacy and licensing
- The maker describes the core as AGPL-3.0 licensed and says it has no hidden telemetry or analytics trackers.Read 2 Oct 2026 · netlockrmm.com
- Public API
- The server exposes a REST API under /v1 for external systems.Read 2 Oct 2026 · docs.netlockrmm.com
- Remote access
- The product offers remote desktop control, remote shell, file management, event log viewing, and encrypted relay tunnels.Read 2 Oct 2026 · netlockrmm.com
- Ticketing
- The built-in ticket system handles end-user or inbound email requests and includes ticket history, time tracking, and an SLA engine.Read 2 Oct 2026 · netlockrmm.com
Plans and prices
Strong points and limits
Strong points
- Free Community Edition supports up to 25 devices.
- Native agents cover Windows, Linux, macOS and Android.
- Includes patch management, scripts and software deployment.
- Built-in tickets include time tracking and SLA management.
Limits
- Pro is €55 a month.
- Cloud plan pricing differs.
- The free plan is limited to 25 devices.
Who it suits
NetLock RMM suits IT teams that need endpoint monitoring, remote access, patching and ticket handling across supported operating systems. Its self-hosted option may suit organizations that want to operate the service themselves.
Verdict
NetLock RMM combines remote endpoint tools, automation and ticketing, with self-hosted and cloud deployment choices. Check the device limit and cloud pricing details when deciding between Community Edition and Pro.
Where Specifiction places it
- Remote Monitoring and Management Software#12 of 398.3