LogMeIn Resolve IT Asset Management vs NinjaOne
LogMeIn Resolve IT Asset Management
logmein.comNinjaOne
ninjaone.comSide by side
| Figure | LogMeIn Resolve IT Asset Management | NinjaOne |
|---|---|---|
| Price from | $29/mo | $1.50/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 2 |
| Spec score · Remote Monitoring and Management Software | 9.2 (#2) | 8.8 (#6) |
| Founded | 2003 | 2013 |
| Headquarters | Boston, Massachusetts, United States | Austin, Texas, United States |
| Integrations | LogMeIn Resolve integrates with Acronis, SentinelOne, HaloPSA, ConnectWise PSA, and other tools. | Named integrations include CrowdStrike, SentinelOne, Splashtop, ServiceNow, Microsoft Intune, Slack, ConnectWise, Okta, OneLogin and IT Glue. |
| Public API | Resolve exposes OAuth-authenticated APIs, including GraphQL reporting and knowledge-base document endpoints, with cURL, Postman and Python examples. | NinjaOne publishes API documentation covering user management, ticket filtering and OAuth token configuration. |
| Rating on G2 | 4.3 out of 5 from 472 reviews | 4.7 out of 5 from 5,118 reviews |
| Rating on Gartner Peer Insights | 4.5 out of 5 from 169 ratings | 4.7 out of 5 from 394 ratings |
| Rating on Google Play | 3.1 out of 5 from 306 reviews | 3.3 out of 5 from 161 reviews |
| Rating on Trustpilot | 2.0 out of 5 from 249 reviews | 3.1 out of 5 from 35 reviews |
| Remote access | Resolve provides unattended remote access for Windows, Mac and Android devices, plus file exchange and host diagnostics. | Technicians can take one-click remote control of managed endpoints through four remote-access options with cross-operating-system support. |
| Security | The product datasheet states 256-bit TLS encryption, two-factor authentication, SSO, role-based access controls and zero-trust identity controls. | NinjaOne states that it is FedRAMP Moderate Authorized, SOC 2 compliant, and ISO 27001 certified. |
| Support | The MSP pricing page lists live email, chat, and phone customer support among plan support options. | NinjaOne advertises 24x7 support localized in seven languages and provides support tickets, academy training, community resources and a product roadmap. |
| System requirements | Resolve desktop endpoints require at least a 1.33 GHz dual-core CPU, 4 GB RAM and 260 MB free space; Linux remote control is unavailable. | Agents run on Windows, macOS and supported Linux distributions; Linux workstations require at least 2 GB RAM, servers 4 GB RAM and 2 GB storage, with systemd required. |
| What it does | LogMeIn Resolve is a cloud unified endpoint management platform combining remote monitoring, remote support, helpdesk, automation, mobile management and IT asset management. | NinjaOne is a cloud unified IT operations platform combining endpoint management, autonomous patching, backup and remote access. |
Plans
LogMeIn Resolve IT Asset Management
- Resolve FreeFree
- Starter$29 a month
- Advanced$78 a month
- Complete$94 a month
- MSP AcceleratePrice not published
- MSP DominatePrice not published
- MSP ElevatePrice not published
- MSP LaunchPrice not published
NinjaOne
- NinjaOne endpoint management$1.50 a month
- Per-device commercial pricing$1.50 a month
In their own words
LogMeIn Resolve IT Asset Management
LogMeIn Resolve IT Asset Management has no write-up on Specifiction yet; its figures are above.
NinjaOne
NinjaOne is a cloud-based IT operations platform for endpoint management, autonomous patching, backup, and remote access. It is designed for IT teams and managed service providers monitoring, protecting, and managing endpoints. Its RMM features include real-time monitoring and alerts, automated patching, endpoint task automation, and condition-based auto-remediation. NinjaOne says its RMM can patch Windows, macOS, and Linux and update more than 200 third-party applications. Mobile device management covers Android and Apple devices, with enrollment, policy controls, and real-time visibility. Backup is available for endpoints, servers, and SaaS, with compliance support for Microsoft 365 and Google Workspace. Named integrations include CrowdStrike, Microsoft Intune, ServiceNow, SentinelOne, Slack, Okta, and Splashtop. The company states that it is FedRAMP Moderate Authorized, SOC 2 compliant, and ISO 27001 certified, and advertises free, unlimited support plus 24x7 support localized in seven languages. A 14-day trial is offered. Pricing is on request; the listed endpoint management plan starts at $1.50 a month per device at 10,000 endpoints and increases to 3.75 USD at 50 or fewer endpoints.