| Price from | $24.92/mo | $99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 3 |
| Spec score · AI User Research Tools | 8.0 (#9) | 9.0 (#1) |
| Spec score · Usability Testing Software | 8.1 (#16) | 9.1 (#2) |
| Spec score · UX Research Software | 8.0 (#10) | 9.0 (#1) |
| Spec score · User Testing | 8.1 (#9) | 9.1 (#2) |
| Spec score · User Experience Software | 8.0 (#13) | 9.0 (#4) |
| Headquarters | Palo Alto, California | London, United Kingdom |
| Product | Lookback is a remote user research platform for moderated and unmoderated studies, including interviews and usability testing. | Maze is a user and market research platform for running studies and bringing research findings into team decisions. |
| Security | Lookback states it undergoes regular SOC 2 Type II audits and adheres to GDPR and CCPA requirements. | Maze states that infrastructure runs in AWS virtual private clouds and uses TLS 1.2/256-bit SSL in transit plus AES-256 at rest. |
| Trial limits | The trial includes five sessions and 60 days of access, requires no credit card, and excludes exports; recruitment is available upon request. | During the trial, accounts can create up to 3 studies and add up to 5 team members; some features, including SSO and AI-moderated studies, are excluded. |
