Lookback vs VideoAsk
Lookback
lookback.comVideoAsk
videoask.comSide by side
| Figure | Lookback | VideoAsk |
|---|---|---|
| Price from | $24.92/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Consumer Video Feedback Software | 8.2 (#4) | 7.6 (#12) |
| Headquarters | Palo Alto, California | Barcelona, Spain |
| Product | Lookback is a remote user research platform for moderated and unmoderated studies, including interviews and usability testing. | VideoAsk is a web-based interactive video tool for creating personalized asynchronous conversations and forms. |
| Security | Lookback states it undergoes regular SOC 2 Type II audits and adheres to GDPR and CCPA requirements. | VideoAsk says respondent data is stored with AWS and data is encrypted in transit and at rest. |
Plans
Lookback
- Freelance$299 a year
- Team$1,782 a year
- Insights Hub$4,122 a year
- EnterprisePriced on request
In their own words
VideoAsk
VideoAsk is a web-based tool for interactive video conversations and forms. Creators can ask open-ended questions and receive video, audio or text responses, then reply through the service for a continuing two-way exchange. Multi-step videoasks and conditional logic can send respondents to different steps or webpages. The product describes uses including lead qualification, candidate recruiting and testimonial collection. Each step can last up to five minutes; paid plans can permit video or audio answers up to that length. Recording and uploading consume processing minutes, while playback is unlimited and unused minutes do not roll over. After the processing allowance is exceeded, respondents may still submit media, but creators cannot view it until upgrading or the next billing cycle. Integrations include calendars, Zendesk and Zapier workflows with Slack, HubSpot, Airtable and Google Drive. Data is stored with AWS and encrypted in transit and at rest. VideoAsk has web, iOS and Android apps, although the Android app can reply but cannot build or edit forms.