Loop Returns vs Revers.io
Loop Returns
loopreturns.com
Revers.io
revers.ioSide by side
| Figure | Loop Returns | Revers.io |
|---|---|---|
| Price from | $155/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 0 |
| Spec score · Returns Management Software | 8.2 (#3) | 7.0 (#27) |
| Founded | 2017 | 2009 |
| Headquarters | Columbus, Ohio, United States | Paris, France |
| Integrations | Loop says it integrates with 120+ Shopify apps, including Klaviyo, Gorgias, and Attentive. | Listed technology partners include Salesforce, SAP, Microsoft Dynamics, MuleSoft, Microsoft Azure, Stripe, Luzmo, and Shippingbo. |
| Security | Loop describes itself as SOC 2 certified and says stored data is AES-256 encrypted at rest. | Revers.io says it received a CyberVadis score of 934/1000 in 2025 and conducts independent penetration tests at least annually. |
| Support | Loop advertises 24/5 support, an average response time under two hours, and a 99.9% uptime guarantee. | The company describes personalized client support and invites prospective customers to book a demo with its team. |
| Who it serves | Loop says it is most valuable for brands where return volume, support load, or refund leakage affect margins or customer trust. | The company describes its platform as designed for retailers of any size and lists B2C retailers, B2B retailers, marketplaces, manufacturers, and repairers among its industries. |
Plans
In their own words
Loop Returns
Loop Returns is a self-service portal for automating ecommerce returns, from applying a brand’s policies through resolving a return. Brands can set rules by region, warehouse, and product, then present exchanges or incentives as alternatives to refunds. Loop Intelligence flags unusual return activity for teams to assess for possible fraud. Shipping options include global carrier integrations, point-of-sale drop-off, and box-free returns through partners such as Happy Returns. Loop lists integrations with 120+ Shopify apps, including Klaviyo, Gorgias, and Attentive, and provides API and webhook connections for return data in third-party systems. The service supports web and API use. A free Checkout+ plan is listed; Essential starts at $155 a month, and Advanced at $340 a month. Loop describes itself as SOC 2 certified, says stored data is encrypted at rest with AES-256, and says its practices adhere to regulations including GDPR and CCPA. It advertises 24/5 support, an average response time under two hours, and a 99.9% uptime guarantee.