Revers.io

Spec sheet

Purpose

Revers.io is a cloud-based platform that centralizes and automates after-sales processes and reverse logistics.Read 8 Oct 2026 · revers.io

Product

Revers.io is a cloud-based platform that centralizes and automates retailers’ after-sales management and reverse logistics.Read 8 Oct 2026 · revers.io

API

Revers.io provides Return and After Sales APIs, and its API portal states a capacity of 100K calls daily and 99.95% availability.Read 8 Oct 2026 · api-portal.revers.io

Integrations

Listed technology partners include Salesforce, SAP, Microsoft Dynamics, MuleSoft, Microsoft Azure, Stripe, Luzmo, and Shippingbo.Read 8 Oct 2026 · revers.io

Security

Revers.io says it received a CyberVadis score of 934/1000 in 2025 and conducts independent penetration tests at least annually.Read 8 Oct 2026 · revers.io

Privacy

The privacy policy says software personal data is hosted in Europe by Microsoft Azure and describes GDPR-related safeguards and transfer protections.Read 8 Oct 2026 · revers.io

Support

The company describes personalized client support and invites prospective customers to book a demo with its team.Read 8 Oct 2026 · revers.io

Headquarters

Paris, FranceRead 28 Sep 2026 · revers.io

Founded

2009Read 28 Sep 2026 · revers.io

Analytics

Dashboards provide after-sales KPIs, real-time alerts, and reporting.Read 8 Oct 2026 · revers.io

Customer returns

The platform provides a self-service portal for customers to create return or repair cases and follow their progress.Read 8 Oct 2026 · revers.io

Data hosting

The privacy policy says software personal data is hosted in Europe by Microsoft Azure, while data from interactions with the website is hosted by Amazon in the United States.Read 8 Oct 2026 · revers.io

Intended customers

The site presents the platform for B2C and B2B retailers, marketplaces, manufacturers, and repairers.Read 8 Oct 2026 · revers.io

Operational partners

Revers.io says it natively connects carriers, manufacturers, repairers, and logisticians, and its ecosystem page names carriers including DHL, DPD, UPS, and Chronopost.Read 8 Oct 2026 · revers.io

Partner network

The company says its platform connects retailers with carriers, suppliers, repair partners, and other after-sales service providers.Read 8 Oct 2026 · revers.io

Pricing

The maker’s pages opened during this research provide a demo request rather than a published product price.Read 8 Oct 2026 · revers.io

Repair operations

Repair features cover warranty handling, quotes, interventions, spare parts, repair assignments, and service reports.Read 8 Oct 2026 · revers.io

Repairs

Repair management covers warranties, service plans, quotes, spare parts, intervention workflows, and assignments.Read 8 Oct 2026 · revers.io

Returns and repairs

The platform lets customers create return or repair cases through a self-service portal and gives teams a unified view of case progress.Read 8 Oct 2026 · revers.io

Returns operations

The return portal includes shipping, payment, refund, and document management features.Read 8 Oct 2026 · revers.io

Second life

Its second-life tools route returned products to resale, repair, stores, recovery partners, or other destinations based on product information and business rules.Read 8 Oct 2026 · revers.io

Who it serves

The company describes its platform as designed for retailers of any size and lists B2C retailers, B2B retailers, marketplaces, manufacturers, and repairers among its industries.Read 8 Oct 2026 · api-portal.revers.io

Workflow automation

Its no-code rules and workflow management automate tasks such as shipping labels, partner coordination, refunds, and document sharing.Read 8 Oct 2026 · revers.io

Workflow management

Its no-code business rules and workflow management let businesses tailor operations to their needs.Read 8 Oct 2026 · revers.io

Where Specifiction places it

• Returns Management Software#27 of 297.0