Loop & Tie vs Merch.com
Loop & Tie
loopandtie.comMerch.com
merch.comSide by side
| Figure | Loop & Tie | Merch.com |
|---|---|---|
| Price from | $41.67/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 6 |
| Spec score · Sales Gifting Software | 8.7 (#5) | 8.0 (#9) |
| Analytics | The platform tracks redemption, thank-you notes, engagement, open rates and campaign performance. | The platform offers invite tracking with seven-stage funnels, real-time activity, journey timelines, and engagement metrics. |
| Integrations | The integrations page lists Salesforce for sales, HubSpot, Marketo and Pardot for marketing, and Workday, Okta and JustWorks for HR teams. | The site lists Shopify, Zapier, REST API and webhooks as live integrations and says Zapier connects to 5,000+ apps. |
| Product | Loop & Tie is a choice-based gifting platform where recipients select a gift from a curated collection. | Merch.com provides custom swag, promotional products, and corporate gifts, including design, production, and worldwide shipping. |
| Support | The free plan includes help-center and live-chat support; paid tiers add priority support and client-success services. | Merch.com says expedited fulfillment and shipping options are available upon request and custom rates can be discussed with an account representative. |
Plans
Loop & Tie
- Loop & Tie FreeFree
- Loop & Tie Essentials$500 a year
- Loop & Tie Premium$5,000 a year
- Build Your OwnPriced on request
Merch.com
- Merch platformFree
- Storage$0.01, paid once
- Additional item pick$2, paid once
- First item pick$3, paid once
- Fulfillment order charge$5, paid once
- International handling$15, paid once
In their own words
Loop & Tie
Loop & Tie is a choice-based gifting platform for businesses and individuals. Senders browse curated gift collections, customize the experience and send a gift using the recipient’s email address. Recipients can select an item or direct the gift to charity. Unredeemed gifts expire after three months by default, or earlier if the sender sets a deadline; expired or canceled gift value returns to the sender’s account as Loop & Tie credit.
The Free plan costs nothing and includes one user, API access for basic integration needs and $5/gift flat-rate shipping. Essentials is billed at $500/year; it includes three users, three teams and free shipping. Premium is billed at $5,000/year, with unlimited users, five teams and priority support. Customization options—including logos, email designs, messages, collections and kits—vary by subscription. Listed integrations serve sales, marketing and HR teams, and Loop & Tie says it connects to more than 60 HRIS platforms. The company says it sequesters twice the carbon emitted by each shipped gift and uses recyclable or biodegradable packaging.
Merch.com
Merch.com provides custom swag, promotional products, and corporate gifts, with design, production, and worldwide shipping. Campaigns can be public, invite-only, or password-protected, and sends can be triggered by milestones, events, or CRM activity. Branded gift links let recipients choose a size, color, and shipping address. Campaign analytics include invite tracking through seven-stage funnels, activity, journey timelines, and engagement metrics. Inventory tools track SKUs, low stock, incoming shipments, and audit trails; orders support bulk imports and fulfillment routing. Customers can brand campaign pages, gift redemption pages, transactional emails, and order tracking. Live integrations include Shopify, Zapier, a REST API, and webhooks; Zapier connects to 5,000+ apps, with examples including Salesforce, HubSpot, Slack, BambooHR, Workday, Marketo, Mailchimp, Google Sheets, and Typeform. Platform use is free, but products, storage, and fulfillment cost extra. Listed charges include $0.01 per day for storage, $3 pick, $2 item pick, $5 order, and 15.00 USD for international handling.