Loop11 vs Optimal Workshop
Loop11
loop11.com
Optimal Workshop
optimalworkshop.comSide by side
| Figure | Loop11 | Optimal Workshop |
|---|---|---|
| Price from | $199/mo | $199/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 3 | 2 |
| Spec score · User Testing | 8.4 (#5) | 8.0 (#10) |
| Analysis | Reporting features include AI insights, clickstream analytics, heatmaps, and user session recording and replay. | Analytics include automated analysis and visualizations, sentiment analysis, clickmaps and heatmaps, recordings, user paths, and data downloads. |
| Integrations | The Slack integration shares study notes and video clips and sends project milestone updates to selected Slack channels. | Listed integrations include Figma, Google sign-in, Okta, Zoom, Google Meet, Microsoft Teams, Google Calendar, Outlook, Slack, Miro, FigJam, Mural, Notion, Confluence, Jira, and Linear. |
| Support | Loop11 lists [email protected] as its support contact. | Enterprise includes dedicated onboarding and setup plus a dedicated Customer Success Manager. |
Plans
In their own words
Loop11
Loop11 is an online usability testing platform for studies of websites, apps, prototypes, and wireframes. It supports moderated and unmoderated testing, information architecture studies, true-intent research, A/B tests, benchmarking, and search-findability studies. Teams can examine results with clickstream analytics, heatmaps, session recordings and replay, and AI insights. Its AI Insights feature uses OpenAI and ChatGPT to analyze task results and create participant summaries, findings, and design recommendations. Studies can run on Apple and Windows computers, iPhones and iPads, and Android phones and tablets. No-code studies can use a desktop browser extension or mobile apps. A Slack integration shares study notes and video clips and sends milestone updates to selected channels. Loop11 lists a 14-day free trial with three studies and Enterprise features, with no credit card required. Pricing starts at $179/mo (annual); listed Rapid Insights and Pro plans cost $199 a month and $399 a month. Participants are bring-your-own, and recruitment, consulting, moderator services, and extra team members are outside listed plans.
Optimal Workshop
Optimal Workshop has no write-up on Specifiction yet; its figures are above.