Loop11 vs UserQ
Loop11
loop11.comUserQ
userq.comSide by side
| Figure | Loop11 | UserQ |
|---|---|---|
| Price from | $199/mo | $80/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Usability Testing Software | 8.4 (#9) | 7.8 (#22) |
| Spec score · User Testing | 8.4 (#5) | 7.8 (#13) |
| Product | Loop11 is an online usability testing platform for studies on websites, apps, prototypes, and wireframes. | UserQ is a remote user research platform for creating, publishing, and analysing tests with participants, with a focus on the MENA region. |
| Support | Loop11 lists [email protected] as its support contact. | Account support is available at [email protected], and general inquiries can be sent to [email protected]. |
Plans
In their own words
Loop11
Loop11 is an online usability testing platform for studies of websites, apps, prototypes, and wireframes. It supports moderated and unmoderated testing, information architecture studies, true-intent research, A/B tests, benchmarking, and search-findability studies. Teams can examine results with clickstream analytics, heatmaps, session recordings and replay, and AI insights. Its AI Insights feature uses OpenAI and ChatGPT to analyze task results and create participant summaries, findings, and design recommendations. Studies can run on Apple and Windows computers, iPhones and iPads, and Android phones and tablets. No-code studies can use a desktop browser extension or mobile apps. A Slack integration shares study notes and video clips and sends milestone updates to selected channels. Loop11 lists a 14-day free trial with three studies and Enterprise features, with no credit card required. Pricing starts at $179/mo (annual); listed Rapid Insights and Pro plans cost $199 a month and $399 a month. Participants are bring-your-own, and recruitment, consulting, moderator services, and extra team members are outside listed plans.