Loyalist vs NISKA CRM
Loyalist
loyalist.comNISKA CRM
niskagroup.comSide by side
| Figure | Loyalist | NISKA CRM |
|---|---|---|
| Price from | — | ₹999/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 2 | 4 |
| Spec score · Hospitality CRM Software | 7.6 (#17) | 8.4 (#7) |
| Integrations | The integrations page lists 42 integrations across reservations, POS, events and catering, hotel PMS, reviews, membership and loyalty, payments, and analytics. | The product page says CRM receives guest data from PMS and shares guest-segment performance with BI; the wider integration catalogue distinguishes supported, designed, Enterprise, and export connectors. |
| Product | Loyalist describes itself as an AI-powered CRM and marketing platform that combines guest and event data into a unified profile. | NISKA Agentic CRM is hotel CRM software that unifies guest profiles across stays, booking channels, and properties. |
| Self-hosting | No self-hosted deployment option or installation package is described in the reviewed official materials. | The maker lists private-cloud options for Enterprise, but the reviewed current pricing page does not state an on-premise deployment option. |
| Support | The privacy policy links to a Loyalist Support Center and provides an email contact for privacy questions. | The pricing page lists community support for Essentials, priority support for Growth, and a dedicated CSM pathway for Professional. |
| What it does | Loyalist is an AI-powered hospitality CRM and marketing platform for restaurants, hotels, hospitality groups, clubs and retail operators. | NISKA Agentic CRM is a hotel guest relationship module that unifies guest history across stays, properties, and booking channels for hotel staff, sales, and marketing. |
Plans
NISKA CRM
- Essentials₹999 a month
- Growth₹13,499 a month
- Professional₹29,999 a month
- EnterprisePriced on request
In their own words
NISKA CRM
NISKA Agentic CRM is web-based hotel CRM software that unifies guest profiles across stays, booking channels, and properties. Profiles can retain dietary, room, and service preferences together with stay feedback for later bookings. Hotels can create segments using behavior, spend, booking frequency, stay frequency, or preferences, then time offers around typical booking cycles. WhatsApp is the primary outreach channel and email is secondary. WhatsApp campaign automation starts on Growth and uses WhatsApp Business when enabled; the unified guest profile starts on Essentials. The CRM receives guest data from a PMS, sends review requests to Reputation, and shares segment performance with BI. A corporate-account module separates negotiated-rate business relationships from individual guests. NISKA describes consent capture as aligned with the DPDP Act 2023. Plans begin at ₹999 a month per property; Enterprise pricing is custom.