Lucidya vs Sprinklr Unified-CXM Platform
Lucidya
lucidya.com
Sprinklr Unified-CXM Platform
sprinklr.comSide by side
| Figure | Lucidya | Sprinklr Unified-CXM Platform |
|---|---|---|
| Price from | $125/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Experience Management Software | 7.7 (#11) | 7.8 (#9) |
| Spec score · Customer Experience Management Software | 7.6 (#19) | 7.7 (#16) |
| Founded | 2016 | 2009 |
| Headquarters | Riyadh, Saudi Arabia | New York City, United States |
| Integrations | OmniServe says it connects to 30+ platforms across social media, messaging, reviews, and other channels. | The marketplace lists more than 100 integrations spanning CRM, analytics, advertising, collaboration, data, security and workflow categories. |
| Support | Growth includes knowledge base, community, digital onboarding, chat support, and virtual onboarding; Enterprise includes a dedicated customer success manager and email/phone support. | Technical support is advertised as available 24x7 through web tickets, email and phone. |
Plans
Lucidya
- Growth$125 a month
- Enterprise$250 a month
- Growth$125 a month
- Enterprise$250 a month
Sprinklr Unified-CXM Platform
- Sprinklr EnterprisePriced on request
In their own words
Sprinklr Unified-CXM Platform
Sprinklr Unified-CXM Platform has no write-up on Specifiction yet; its figures are above.