Mailchimp vs Manago AI (formerly SALESmanago)
Mailchimp
mailchimp.comManago AI (formerly SALESmanago)
manago.aiSide by side
| Figure | Mailchimp | Manago AI (formerly SALESmanago) |
|---|---|---|
| Price from | $13/mo | €30/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 10 |
| Spec score · Marketing Automation Software | 9.3 (#2) | 9.1 (#8) |
| Automation | Marketing Automation Flows automate campaigns and can contain up to 200 flows on higher plans. | Marketing automation triggers cross-channel journeys when customers browse, buy, abandon carts, return, or disengage. |
| Founded | 2001 | LinkedIn lists 2011 as the founding year; a 2016 company press release also says SALESmanago was founded in 2011. |
| Free plan | Yes | No |
| Headquarters | Atlanta, USA | Krakow, Poland |
| Integrations | Mailchimp advertises more than 300 integrations, including Shopify, WooCommerce, Canva, Zapier, Salesforce, WordPress, Stripe and QuickBooks Online. | The integration catalogue includes Shopify, Magento 2, WordPress/WooCommerce, PrestaShop, Shoper, Shopware, OpenCart, VTEX, BigCommerce and support or CRM tools. |
| Rating on Capterra | 4.5 out of 5 from 17,528 reviews | 4.5 out of 5 from 252 reviews. |
| Rating on G2 | 4.3 out of 5 from 18,430 reviews | 4.5 out of 5 from 309 reviews. |
| Rating on Software Advice | 4.5 out of 5 from 17,681 reviews | 4.5 out of 5 from 248 reviews. |
| Rating on Trustpilot | 2.5 out of 5 from 1,522 reviews | 4.5 out of 5 from 90 reviews. |
| Rating on TrustRadius | 8.4 out of 10 from 2,886 reviews and ratings | 8.5 out of 10 from 42 reviews and ratings. |
| Security | Mailchimp says its SOC 2 reports cover security, availability and processing integrity, and it maintains ISO 27001 certification and a VPAT. | The maker lists SSO, 2FA, DDoS protection, firewalls, network segmentation, identity separation, periodic penetration tests, and vulnerability management. |
| Support | Official feature pages state 24/7 service and support, with onboarding specialists and customer-success services for paid customers. | Pricing materials state that every package includes 24/7 technical support, help articles, a knowledge base and Customer Success access. |
| What it does | Mailchimp is an email and marketing-automation platform for growing businesses, combining email, social, landing pages, advertising and AI recommendations. | Manago AI is a customer-engagement platform that combines customer data, journey automation, personalization and AI campaign creation. |
Plans
Mailchimp
- FreeFree
- FreeFree
- Essentials$13 a month
- Standard$20 a month
- Premium$350 a month
Manago AI (formerly SALESmanago)
- Agentic AI Boost€30 a month
- Agentic AI Power€99 a month
- Agentic AI StarterFree
- AI StarterFree
- AI Boost€30 a month
- AI Power€99 a month
- Platform · 3,000 active contacts€213 a month
- Agentic AI FlexPriced on request
- AI FlexPriced on request
- Manago AI platformPriced on request
In their own words
Manago AI (formerly SALESmanago)
Manago AI, formerly SALESmanago, is an AI customer engagement platform built for e-commerce. Its Customer Data Platform combines behavior, purchases, engagement, preferences, consent and predictive signals into profiles for campaigns and personalisation. Automation can trigger cross-channel journeys when customers browse, buy, abandon carts, return or disengage. Journeys can use email, SMS, WhatsApp, push and web. Agentic AI can help form audiences, draft content, assemble workflows, suggest timing and prepare campaigns for team approval. Ready-to-use e-commerce integrations include Shopify, Magento, PrestaShop and WooCommerce, with an open API for custom integrations. The platform is available on Android, iOS, web and API, and includes real-time profiles, identity resolution, audience activation, a visual workflow builder, behavioral triggers, lead scoring and CRM sync. Pricing is on request; there is no free plan, though a free trial is available. Active contacts affect platform pricing, SMS and WhatsApp are usage-charged, and some expansion packs are optional. AI allowances reset monthly and use pauses at the cap unless more usage is obtained.