ManageEngine ServiceDesk Plus vs Xurrent IMR
ManageEngine ServiceDesk Plus
6.8 #32 in IT Knowledge Base Software
About ManageEngine ServiceDesk Plus| ManageEngine ServiceDesk Plus | Xurrent IMR | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $13/mo | $6/mo |
| Platforms | Android, iOS, Linux, macOS, Web, Windows | Android, api, iOS, Web |
| Free plan | Yes | No |
| Approval workflows | Yes | |
| SLA management | Yes | |
| IT asset management | Yes | |
| Paid from | 13 /mo | 5 /user/mo |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Employee portal | Yes | |
| Single sign-on | Yes | |
| Mobile apps | Yes | Yes |
| Escalation policies | Yes | |
| Post-incident reviews | Yes | |
| Status pages | Yes | |
| Audit logs | Yes | |
| Incident retention | 12 days |
Listed together in Best IT Change Management SoftwareBest IT Problem Management SoftwareBest Enterprise Service Management Software