MaxOptra vs Otiggo

MaxOptra is cloud-based route optimisation and delivery management software for fleet operators, positioned for mid-market distribution, service, and delivery operations. Its route sequences account for time windows, vehicle types, and load capacity. Teams can build multi-drop plans automatically or manually, as well as fixed routes. Customer communication includes email and SMS ETA notifications and automated progress updates. The Driver App for iOS and Android provides job notifications, tracking, live reporting, and proof of delivery. Electronic proof of delivery stores signatures, confirmations, photos, and comments. An open API and CSV uploads support links to telematics, ePOD, SOP, ERP, WMS, and CRM systems; named integrations include TomTom, Geotab, Quartix, Microsoft Dynamics, SuperOffice, and Geopal. The service is available through web browsers worldwide and is offered by subscription. MaxOptra says it conforms with UK DPA 2018 (GDPR) and hosts infrastructure within the EEA. Customers receive a dedicated Implementation Manager, UK-routed support, and online support documentation. The package listed for fleets of fewer than five vehicles costs £200 a month on a 12-month contract. A free trial is available, but there is no free plan.

Otiggo combines a web delivery-operations platform with a mobile driver app for routes, parcels, and delivery workflows. Route planning orders stops around the starting point, customer constraints, time windows, and daily priorities. Drivers can recalculate remaining stops from the depot, a chosen address, or their current GPS position, and changes on web or mobile synchronize stop order. A route can combine parcels from multiple clients while keeping each parcel's originating carrier. The mobile app scans manifests, labels, or documents to extract delivery addresses and parcel information; images are sent to Anthropic's Claude API for extraction. Otiggo says scanned images are deleted after processing, subject to temporary technical storage, legal obligations, or a setting requiring otherwise.

Plans include Gratuit at free, with one route per day, 15 stops, and five AI scans per month. Basique costs €4.99 a month, Essentiel €9.99 a month, and Pro €19.99 a month. Starter costs €149 a month and Complet €219 a month. Otiggo describes its audience as delivery subcontractors, dispatch teams, drivers, and managers, and is based in Paris, France.