| Price from | $99/mo | $83.33/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Usability Testing Software | 9.1 (#2) | 7.6 (#30) |
| Product | Maze is a user and market research platform for running studies and bringing research findings into team decisions. | Lumi uses customer profiles and product behavior to prepare personalized guidance in campaigns approved by the customer. |
| Security | Maze states that infrastructure runs in AWS virtual private clouds and uses TLS 1.2/256-bit SSL in transit plus AES-256 at rest. | Userlens says its safeguards include access controls, confidentiality obligations, and measures appropriate to the information. |
| Support | Maze provides a Help Center and support requests, and the pricing page lists customer success as a plan comparison category. | The pricing page lists priority support for Growth and dedicated implementation and support for Enterprise. |
