Ballpark From $125/mo 9.2 Visit UserLens
userlens.io
Spec sheet
- Purpose
- Userlens is a customer adoption and retention engine for product-led growth and product teams.Read 4 Oct 2026 · userlens.io
- Product
- Lumi uses customer profiles and product behavior to prepare personalized guidance in campaigns approved by the customer.Read 4 Oct 2026 · userlens.io
- Security
- Userlens says its safeguards include access controls, confidentiality obligations, and measures appropriate to the information.Read 4 Oct 2026 · userlens.io
- Support
- The pricing page lists priority support for Growth and dedicated implementation and support for Enterprise.Read 4 Oct 2026 · userlens.io
- Campaign controls
- Campaigns can set a goal, audience, tone, exclusions, and limits, with Lumi operating inside the approved brief.Read 4 Oct 2026 · userlens.io
- Contact safeguards
- The product page describes frequency caps, quiet hours, never-contact flags, and skip-if-unsure rules.Read 4 Oct 2026 · userlens.io
- Data connections
- The product page names Postgres, PostHog, Mixpanel, and Amplitude as examples of backend and analytics sources.Read 4 Oct 2026 · userlens.io
- Data hosting
- The privacy policy says primary service infrastructure is hosted in AWS regions in Frankfurt and Stockholm.Read 4 Oct 2026 · userlens.io
- Measurement
- Lumi measures whether target product behavior changes and tracks adoption, stalls, and follow-up opportunities.Read 4 Oct 2026 · userlens.io
- Privacy roles
- Userlens says it generally acts as controller for its own customer and website information, and as processor for customer-provided end-user data.Read 4 Oct 2026 · userlens.io
- Sensitive data
- Customers must not use the service to collect sensitive personal information unless expressly agreed with Userlens and permitted by law.Read 4 Oct 2026 · userlens.io
- Use cases
- The listed campaign examples include trial conversion, feature launches, and retention.Read 4 Oct 2026 · userlens.io
Plans and prices
Free Free $0 per month 100 profiles · 300 personalized emails per month · 1 active campaign · PostHog integration · Database integration Read 4 Oct 2026 · userlens.io
Starter $100 a month $100 per month 10,000 profiles · 10,000 personalized emails per month · 5 active campaigns · PostHog integration · Database integration Read 4 Oct 2026 · userlens.io
Growth $1,000 a year Starts at $1,000 per month, billed annually Expanded profile and email volume · More active campaigns · Additional data integrations · Priority onboarding · Priority support Read 4 Oct 2026 · userlens.io
Enterprise Priced on request Let's talk Custom profile and email volume · Custom campaign limits · Security and governance controls · Custom integrations · Dedicated implementation and support Read 4 Oct 2026 · userlens.io
Where Specifiction places it
- Usability Testing Software#30 of 527.6
