Tech riderRev. 4 Oct 2026
- 1Runs onWeb
- 2CostsFree plan · paid from $83.33/mo
2 lines stated Written from the maker's own pages: userlens.io
Overview
UserLens is ranked #51 of 52 in usability testing software on Specifiction. It runs on Web. There is a free plan. Paid plans start at $83.33/mo.
UserLens plans and pricing
All plansFree Free $0 per month 100 profiles · 300 personalized emails per month · 1 active campaign · PostHog integration · Database integration userlens.io · 4 Oct 2026
Starter $100/mo $100 per month 10,000 profiles · 10,000 personalized emails per month · 5 active campaigns · PostHog integration · Database integration userlens.io · 4 Oct 2026
Growth $1,000/yr Starts at $1,000 per month, billed annually Expanded profile and email volume · More active campaigns · Additional data integrations · Priority onboarding · Priority support userlens.io · 4 Oct 2026
Enterprise Not published Let's talk Custom profile and email volume · Custom campaign limits · Security and governance controls · Custom integrations · Dedicated implementation and support userlens.io · 4 Oct 2026
Compared on usability testing software
- Free plan
- Yesuserlens.io
- Paid from
- $100/mouserlens.io
Facts
- Purpose
- Userlens is a customer adoption and retention engine for product-led growth and product teams.userlens.io · 4 Oct 2026
- Product
- Lumi uses customer profiles and product behavior to prepare personalized guidance in campaigns approved by the customer.userlens.io · 4 Oct 2026
- Data connections
- The product page names Postgres, PostHog, Mixpanel, and Amplitude as examples of backend and analytics sources.userlens.io · 4 Oct 2026
- Campaign controls
- Campaigns can set a goal, audience, tone, exclusions, and limits, with Lumi operating inside the approved brief.userlens.io · 4 Oct 2026
- Contact safeguards
- The product page describes frequency caps, quiet hours, never-contact flags, and skip-if-unsure rules.userlens.io · 4 Oct 2026
- Measurement
- Lumi measures whether target product behavior changes and tracks adoption, stalls, and follow-up opportunities.userlens.io · 4 Oct 2026
- Use cases
- The listed campaign examples include trial conversion, feature launches, and retention.userlens.io · 4 Oct 2026
- Privacy roles
- Userlens says it generally acts as controller for its own customer and website information, and as processor for customer-provided end-user data.userlens.io · 4 Oct 2026
- Security
- Userlens says its safeguards include access controls, confidentiality obligations, and measures appropriate to the information.userlens.io · 4 Oct 2026
- Data hosting
- The privacy policy says primary service infrastructure is hosted in AWS regions in Frankfurt and Stockholm.userlens.io · 4 Oct 2026
- Sensitive data
- Customers must not use the service to collect sensitive personal information unless expressly agreed with Userlens and permitted by law.userlens.io · 4 Oct 2026
- Support
- The pricing page lists priority support for Growth and dedicated implementation and support for Enterprise.userlens.io · 4 Oct 2026
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Where it ranks on Specifiction
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Sources
- userlens.io/lumi· checked 4 Oct 2026
- userlens.io/privacy-policy· checked 4 Oct 2026
- userlens.io/pricing· checked 4 Oct 2026