MeltingSpot vs VisualSP
MeltingSpot
meltingspot.io
VisualSP
visualsp.comSide by side
| Figure | MeltingSpot | VisualSP |
|---|---|---|
| Price from | €1.50/mo | $547.83/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 5 |
| Spec score · Digital Adoption Platforms | 8.2 (#8) | 8.4 (#5) |
| Analytics | The product includes real-time adoption tracking and analytics to identify friction and measure return on investment. | Usage reporting tracks engagement, adoption, saved time and support-cost effects; Clarity Connect 365 adds heatmaps and session recordings. |
| Deployment | The product can be deployed using a JavaScript snippet or browser extension, without backend integration, according to its corporate trainer page. | The VisualSP extension is offered for Chrome or Chromium, Microsoft Edge, and Microsoft Teams; other deployment options are available by contacting the company. |
| Free access | The pricing page says users can start free with no credit card and remain free until going live, and its FAQ refers to a 15-day SaaS free trial. | The FAQ describes a free limited-capability version, and the Dynamics page advertises a 30-day free trial. |
| Headquarters | 52 rue de la Chaussee d'Antin, 75009 Paris, France | LinkedIn lists headquarters at 13400 S Route 59, Suite 116, Plainfield, Illinois, United States. |
| Integrations | The corporate trainer page names Salesforce, SAP, Workday, ServiceNow, Microsoft 365, Oracle, HubSpot, Anaplan, SuccessFactors, Cegid, Microsoft Dynamics 365, and Sage as compatible tools. | Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom. |
| Product | MeltingSpot describes its product as an AI Learning Agent embedded in software that trains, guides, and supports users in real time. | VisualSP is a digital adoption platform that provides in-app training, contextual support, and messaging over enterprise web applications. |
| Security | The Learning Agent page states that data is encrypted in transit and at rest and that its infrastructure is SOC 2 Type II certified. | VisualSP says its software holds SOC 2 certification and is hosted in Microsoft Azure. |
| Support | The pricing page includes support by Melty, MeltingSpot's own Learning Agent, in both plans and lists SLA support for both. | Pricing lists Basic, Advanced, and VIP support options with response SLAs of 3 business days, 4 hours, and 2 hours, respectively. |
Plans
VisualSP
- Adopt365Free
- Standard$6,574 a year
- Enterprise$6,875 a year
- Platinum$15,345 a year
- Clarity Connect 365Price not published
In their own words
MeltingSpot
MeltingSpot is an AI Learning Agent embedded in software to train, guide, and support users while they work. It delivers conversations, contextual tooltips, video, documents, and microlearning paths in the workflow, and can surface guidance when it detects difficulty. Teams can import documents, PDFs, or session replays and use AI to create coaching content. Real-time adoption tracking and analytics help identify friction and measure return on investment. Deployment uses a JavaScript snippet or browser extension without backend integration, while a REST API manages members, groups, and lives. Listed compatible tools include Salesforce, SAP, Workday, ServiceNow, Microsoft 365, Oracle, HubSpot, Anaplan, SuccessFactors, Cegid, Microsoft Dynamics 365, and Sage. Data is encrypted in transit and at rest; infrastructure is SOC 2 Type II certified, with GDPR-compliant processing and EU data centers. Native SAML/SSO and role-based access control are listed. SaaS starts at €1.50 per active user per month, usage-based, with AI credits included. Users can start free without a credit card until going live; the FAQ refers to a 15-day SaaS trial.
VisualSP
VisualSP is a digital adoption platform that provides training, contextual support, and messaging within enterprise web applications. It offers interactive walkthroughs, searchable help materials, contextual guidance, and customizable training content. Its AI Assistant can answer questions from an organization’s own content and policies during a workflow. Analytics capabilities include heatmaps, session recordings, event data, and usage and ROI reporting. Supported applications include Microsoft 365, Dynamics 365, Copilot, Power Platform, Salesforce, HubSpot, Workday, ServiceNow, Jira, NetSuite, SAP, Zendesk, and Zoom. VisualSP works with most browser-based applications, including in-house and custom apps, but its support FAQ excludes desktop applications other than Teams. Extensions are offered for Chrome or Chromium, Microsoft Edge, and Microsoft Teams; other deployment options are available by contacting the company. Adopt365 is a free lightweight extension for help in Microsoft 365 web apps. Enterprise, Platinum, and Clarity Connect 365 pricing is not displayed. The company says the software is SOC 2 certified and hosted in Microsoft Azure.