memberplanet vs Neon CRM
memberplanet
memberplanet.comNeon CRM
neonone.comSide by side
| Figure | memberplanet | Neon CRM |
|---|---|---|
| Price from | $50/mo | $99/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Nonprofit CRM Software | 8.9 (#4) | 8.1 (#14) |
| Communications | Users can send tracked email newsletters, SMS broadcasts, surveys, discussion-board posts and photo albums. | Neon CRM includes email marketing, text messaging, stewardship journeys and a donor portal. |
| Events | Administrators can publish event microsites, collect RSVPs, sell tickets, cap inventory and report attendance. | The optional Events module includes registrations, flexible ticketing, check-in, seating charts, classes, reminders and waitlists. |
| Fundraising | Fundraising tools include donation microsites, recurring gifts and peer-to-peer fundraising. | Fundraising tools include campaigns, donation forms, peer-to-peer fundraising, recurring gifts, donor-advised-fund payments and secure payments. |
| Headquarters | Torrance, California, USA | The NeonCRM Android developer listing gives 4545 N. Ravenswood Ave., Chicago, Illinois 60640, USA. |
| Integrations | Official materials list custom data exchange with QuickBooks, FreshBooks, Sage and NesSuite for enterprise workflows. | Native connections include QuickBooks, Windfall Data, Mailchimp and Eventbrite, while an open API supports custom integrations. |
| Purpose | Memberplanet combines tools for organizations to manage memberships, communicate with members, collect payments, and grow their groups. | Neon CRM combines donor management, fundraising campaigns, payments, communications, and reporting for small and midsize nonprofits in the US and Canada. |
| Rating on G2 | 3.0 out of 5 from 1 review | 4.2 out of 5 from 443 reviews |
| Rating on GetApp | 4.7 out of 5 from 268 reviews | 4.3 out of 5 from 620 reviews |
| Rating on Trustpilot | 2.8 out of 5 from 3 reviews | 4.1 out of 5 from 65 reviews |
| Security | The product states that payment data is transmitted using SSL and is encrypted and tokenized on its servers. | Neon One states that Neon CRM is PCI-DSS Level 1 compliant and recertifies annually; its security policy also describes encryption for data in transit and at rest. |
| Support | The pricing page says all plans include support; its plan descriptions list Standard support for Essentials and Pro and Prime support for Premium. | Neon CRM includes live support by phone, email, and chat, as well as a virtual support agent available 24/7. |
| What it does | MemberPlanet is a cloud membership platform for communications, payments, events and member records. | Neon CRM is a nonprofit CRM combining donor management, fundraising, payments, communications and reporting for small and midsize organizations. |
Plans
memberplanet
- Essentials$50 a month
- Pro$100 a month
- Premium$175 a month
- BasicFree
Neon CRM
- Neon CRM$99 a month
- Events modulePrice not published
- Memberships modulePrice not published
- Volunteers modulePrice not published
In their own words
memberplanet
memberplanet brings membership administration, communications, payments, and event tools into one platform for organizations. It supports membership levels, organizational memberships, member databases, renewals, and customizable reporting. Groups can send tracked email newsletters, text members, run surveys and discussion boards, and share photo albums; group text messaging is available only in the United States. For fundraising and events, the platform handles dues and recurring donations, event sites and RSVPs, and payments through forms and the mobile app. It offers page content gating, custom domains, and subscription billing. Android and iOS apps can display membership cards, which can be viewed offline after first opening them. The association offering describes custom API integrations and data exchange with client databases and financial systems, while external accounting integrations are not included out of the box. Plans include support. Essentials is $50 a month, Pro is $100 a month, and Premium is $175 a month; a free plan is also listed.