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MentorCity vs Mentorloop

MentorCity

mentorcity.com

Mentorloop

mentorloop.com

Side by side

FigureMentorCityMentorloop
Price from$350/mo$299/mo
Free plan——
Free trialYesYes
Open source——
WebYesYes
iOSYesYes
AndroidYesYes
APIYesYes
Plans published42
Spec score · Mentoring Software9.0 (#2)8.7 (#4)
AI controlsAdministrators can enable the Lexa AI mentor per program, participants can opt into AI notetaking, and MentorCity says AI data is not used to train models or shared across organizations.AI features are optional and user-controlled; data sent to the AI is not stored outside Mentorloop and is not used to train AI models.
Company factsLinkedIn lists MentorCity as a privately held Toronto information-technology company founded in 2011 with 2–10 employees.LinkedIn lists Mentorloop as privately held, founded in 2016, headquartered in Richmond, Victoria and employing 11–50 people.
Founded20112016
IntegrationsOfficially highlighted integrations include Azure, Stripe, SAML, OAuth, two-factor authentication, Google Workspace, Zoom and Microsoft services.Listed integrations include Gmail, Outlook, Slack, Zoom, Microsoft Teams, Apple iCloud, Google and Microsoft calendars, Salesforce, SAP SuccessFactors, BambooHR and Oracle.
MatchingIts matching system supports self-matching, administrator matching or a hybrid approach, with configurable criteria and match previews.The platform supports coordinator-driven manual matching, participant self-matching and an equitable algorithm that evaluates the whole cohort.
Mobile appsMentorCity offers iPhone/iPad and Android apps, with the Android listing showing at least 5,000 downloads.Mentorloop has native iOS and Android apps for participants.
Rating on Apple App Store3.9 out of 5 from 8 ratings.3.7 out of 5 from 3 ratings.
Rating on Capterra4.7 out of 5 from 34 reviews; ease of use is 4.7 and customer service is 4.9.4.7 out of 5 from 67 reviews.
Rating on G24.2 out of 5 from 10 reviews.4.4 out of 5 from 551 reviews.
Rating on GetApp4.7 out of 5 from 34 reviews, with a 9.2 out of 10 likelihood-to-recommend score.4.7 out of 5 from 67 reviews.
ReportingAdministrators can filter, analyze and export reports covering meetings, mentoring hours, goals and engagement.Enterprise provides data collection, Sentiment, Custom Surveys, AI-powered Survey Summaries, custom reports, monthly digests and one-click PDF downloads.
SecurityMentorCity says data is encrypted in transit and at rest, third-party security testing is conducted regularly, and participant data is backed up daily.Mentorloop says it is Cyber Essentials certified, GDPR compliant and ICO registered, encrypts data in transit with TLS 1.2 or higher and at rest, and hosts on Amazon and Google infrastructure.
System requirementsThe iOS app requires iOS or iPadOS 13 or later; Mac use requires macOS 13 and an Apple M1 or later.The Apple listing requires iOS 14.3 or later and iPadOS 14.3 or later; the service is offered through desktop, tablet and mobile access.
What it doesMentorCity is cloud mentoring software connecting mentors and mentees for organizations, associations, schools, nonprofits and governments.Mentorloop is a cloud platform for creating, administering and measuring organizational mentoring programs, including matching, goals, communication and progress tracking.

Plans

MentorCity

  • Association trialFree
  • Starting price$350 a month
  • EnterprisePriced on request
  • StandardPriced on request

MentorCity pricing →

Mentorloop

  • Pro$299 a month
  • EnterprisePriced on request

Mentorloop pricing →

In their own words

MentorCity

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Mentorloop

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